New Articles

  1. Direct Voicemail Transfer

    You can transfer a call directly to another extension's voicemail. The caller will hear the extension's voice mailbox greeting and can record a message after the tone. Transfer to voicemail While on a call, press the TRANS softkey. ...
  2. Voicemail Settings (User Portal)

    Voicemail settings Voicemail Password: Used to log in to listen to your voicemail. Maximum 4 characters. See  Voicemail Password . E-mail Notification: When a new voice message is received, send Text Only or Attach Voice File. If Dis...
  3. Polycom Soundstation IP 5000 IP Conference Phone

    The Polycom Soundstation IP 5000 is a small desktop conference phone.  It uses 100Mb Ethernet connectivity, which is not a limiting factor here as it only supports Voice and has no Video or PC pass-through functionality.  It is powered by PoE...
  4. Polycom VVX 410 Business Media Phone

    The Polycom VVX 410 is a color display desktop phone with gigabit Ethernet connectivity that allows PC pass-through functionality.  It can be powered by PoE (802.3af) or AC Adapter. VVX 410 Setup Connect the Polycom to your network ...
  5. Cisco SPA 112 2-Port Phone Adapter

    The SPA 112 connects 2 analog phones to a VoIP service provider.   SPA 112 Setup Connect the SPA 112 to your network according to the instructions included with the device. When the IP address is discovered, enter it in th...
  6. Paging Group - information and programming

    Licensing: This feature requires 1 license per defined Paging Group. Overview: Extensions can be grouped into paging groups (or “zones”) to receive announcements via paging.  When a page is sent to a paging group, all members of the g...
  7. User Feature Configuration (Manager Portal)

    Search User Call Forward Do Not Disturb Wake Up Mobile Extension Preset Call Forward
  8. User Phone Configuration (Manager Portal)

    Search Phone Configuration DN Call Failover
  9. User Setup (Manager Portal)

    Search User List Add/ Modify / Delete User Download and Upload User List
  10. Voicemail Services (Manager Portal)