To download the iPECS Cloud FAQ for Agent Dealers, click here.
To download the iPECS Cloud FAQ for Reseller Dealers, click here.
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- CRM Enhancement to search Caller ID
- iPECS ONE Personal Directory contact limit increased
- Call Pick-Up with Notification
- Recording Button Disable Option
- Call Forwarding Info Display
- Sennheiser USB Headset Integration
- ONE Outlook Add-In
- Mobile App UI/GUI Revision
- UI Enhancements
- New ONE Logo
- User Guide/Help Menu
- Edge Browser Support
- SNMP - Version Lookup
- Ring Tones
- Send iPECS ONE log in credentials to multiple users
- Voice Mail Schedule for Shared Line
- Display Saved Outside Party Name When Reviewing Voicemail via User Portal
- Customer Based Call Recording Tone
- Call Recording History Accessible in Customer Manager & User Portal
- Hot Desk User Supports Shared Lines
- Upload Background Image to Multiple Phones
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- Add a Phone and MAC Address to Existing Customers
- Auto Attendant Basic Set Up
- Block Spam Calls
- Bulk Change for Users
- Call Log Review
- Call Waiting Allowed Per User
- CID Selection for Outbound Calls - iPECS ONE
- Click-to-Dial Option in iPECS ONE
- Company Directory Navigation Directly Through Your Phone
- Conference Room Set Up
- Dial by Name - Add to Auto Attendant
- E911 Settings and Guidelines
- Feature Codes - Update/Add New Features Codes
- Flexible Button Profile Set Up
- Hold Music Customization on iPECS Cloud
- iPECS ONE Set up as an App on Your Desktop
- Mailbox Type - Determine Mailbox Type to Use Based on Customer Needs
- New iPECS User Set Up with a Change Order to Add the User
- Night Mode Settings - Programming and Usage Steps
- Paging Group Set Up
- Requesting No-Charge Additional Features in iPECS Cloud
- Ring Tones - Different Tones for Internal vs External Calls
- Shared Line Mailbox Schedule Set Up
- Set Shared Line for One Button Access
- Shared Lines Set Up in iPECS Cloud
- Simultaneous Ring Using Mobile Extension on EXTO or Basic Users
- Status View
- Upgrade a User Type in iPECS Cloud
- Vertical 1050i Phone - Features and Functions
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- iPECS Cloud User Portal
- Launch the iPECS Cloud User Portal
- Assign Phone Feature Buttons (User Portal)
- Call Forward
- Call Detail History (User Portal)
- Call Log
- Call Recording Message (User Portal)
- Company Directory (User Portal)
- Dial by Name
- Do Not Disturb
- Feature Codes (User Portal)
- Group Speed Dial
- Group Summary (User Portal)
- My Information (User Portal)
- Phone Configuration (User Portal)
- Timed Do Not Disturb (User Portal)
- Wake Up (User Portal)
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- Cisco SPA 112 2-Port Phone Adapter
- Polycom Soundstation IP 5000 IP Conference Phone
- Polycom VVX 410 Business Media Phone
- TDM Extension Gateway - Device configuration
- Grandstream HT802 Configuration
- Grandstream HT802: Backup & Restore
- Spectralink 8440
- Grandstream HT801 (Park & Page use ONLY)
- Yealink phones autoprovision
- Yealink CP925 - Conference phone
- Interview with Doug at Stellar Communications
- Interview with Sara at Next Degree Communications
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