Voice Mail Schedule for Shared Line

Feature first available:

iPECS Cloud version 6.0.

License Required:

Shared line licenses

Description: 

Allows a schedule to a Shared Line, similarly as you can to an Auto Attendant.  you can open and close the shared line and upload a greeting to a Shared Line mailbox.

Programming:

Configuration

  • Before setting up, the Customer Manager needs to check that there is a Shared Line to specify the Voice Mail schedule and it is enabled to use the Voice Mail feature.

Customer Manager Portal > Call Manager > Shared Line

  • Next Select a Shared Line to specify the Voice Mail schedule.

Customer Manager Portal > Company > Voicemail Service > Shared Line Schedule

  • The Customer Manager can add, modify and delete schedules.

※ Holiday schedule follows the company schedule.

Customer Manager Portal > Company > Time Schedule

Item

Description

Schedule Name

Name of the schedule (Max 24 characters)

Greeting

Upload greeting file as wav format (8KHz/16bit/Mono)

Start Time

Set Start (HH:MM) time of the schedule

End Time

Set End (HH:MM) time of the schedule

Day

Select day(s) to apply defined schedule