CRM Enhancement to search Caller ID

Feature first available:

iPECS Cloud version 6.0.

License Required:

iPECS Cloud CRM licensing is required to use this feature.

Description: 

There is now an option for a CRM Pop-Up to search CID. This option is available on the Ring/Ringback interface, as well as the Answered interface (to show CID when the call is transferred to another extension).

Programming: