Display Saved Outside Party Name When Reviewing Voicemail via User Portal

Feature first available:

iPECS Cloud version 6.0.

License Required:

No iPECS licensing is required to use this feature.

Description: 

Overview

  • If caller ID is registered in Group Speed Dial in Company Directory, the caller's name will be presented

in the voicemail list in the User portal.

Customer User > Inbox > voicemail message


 





Programming:

Customer Manager > Company > Company Directory > Assign Group Speed Dial