Hot Desk User Supports Shared Lines

Feature first available:

iPECS Cloud version 6.0.

License Required:

iPECS Shared licensing is required to use this feature.

Description: 

Register Hot Desk Users as Virtual Users in User Setup, which allows them to be registered as Shared Line member

Programming:

Customer Manager Portal > User > User Setup

  • Register a Hot Desk User in the User Setup

  • In previous versions of User Setup, it was not possible to register a Hot Desk User as a member of a Shared Line. However, with P6.0, it is now possible.
  • Customer Manager Portal > Call Manger > Shared Line