Feature first available:
iPECS Cloud version 6.1.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description:
iPECS ONE Chat applet can now be enabled / disabled on a tenant-wide basis.
Programming:
Once logged on to the Customer Manager web interface, go to Call Manager -> iPECS One -> ONE Configuration.
If you disable this, relaunch your iPECS One applications and the chat option will no longer be present.
