Feature first available:
iPECS Cloud version 7.0.
Description:
This timer determines how long a caller can be automatically parked before being sent to the 'Redirect Number in Case of Paging Retry Failure or Parking Timeout' as defined with a Hunt Group configured for Auto Park & Page.
Programming:
This timer is defined in Customer Manager -> Company -> System Tone & Timer.
NOTE: While range is in seconds from 1 to 600, it's recommended to hold the call between 3 - 5 minutes, as callers will always feel as though they've been on hold longer.
