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iPECS Cloud Knowledge Base

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        • Glossary
        • iPECS Cloud 6.0 Enhancements
          • iPECS 6.0 Manuals
            • Cloud Customer Manager Administrator Guide
            • iPECS Cloud Customer User Portal Guide
            • iPECS Cloud Feature Guide
            • iPECS Cloud OMS Reseller Administrator Guide
            • iPECS ONE Mobile Client User Guide
            • iPECS ONE Web Client User Guide
          • CRM Enhancement to search Caller ID
          • iPECS ONE Personal Directory contact limit increased
          • Call Pick-Up with Notification
          • Recording Button Disable Option
          • Call Forwarding Info Display
          • Sennheiser USB Headset Integration
          • ONE Outlook Add-In
          • Mobile App UI/GUI Revision
          • UI Enhancements
          • New ONE Logo
          • User Guide/Help Menu
          • Edge Browser Support
          • SNMP - Version Lookup
          • Ring Tones
          • Send iPECS ONE log in credentials to multiple users
          • Voice Mail Schedule for Shared Line
          • Display Saved Outside Party Name When Reviewing Voicemail via User Portal
          • Customer Based Call Recording Tone
          • Call Recording History Accessible in Customer Manager & User Portal
          • Hot Desk User Supports Shared Lines
          • Upload Background Image to Multiple Phones
        • Previous Enhancements
          • iPECS Cloud 5.5 Enhancements
            • iPECS ONE support of ACD Group Member license
            • iPECS One multi-client support being used alongside IP DECT & 3rd party SIP phones.
            • iPECS 5.5 Manuals
              • iPECS Cloud Customer Manager Administrator Guide
              • iPECS Cloud Customer User Portal Guide
              • iPECS Cloud Feature Guide
              • iPECS Cloud OMS Reseller Administrator Guide
          • iPECS Cloud 5.0 Enhancements
            • MS Azure AD Sign-in
            • SBC - backend enhancements
            • ACD Multi Logon
            • SBC SIP Extension Media Information
            • Executive/Secretary Feature
            • 1000i series LIP phone support over TCP
        • iPECS Insights
          • Add Click-to-Dial Option in iPECS ONE
          • Set Up Shared Lines in iPECS Cloud
          • Add a Phone and MAC Address to Existing Customers
          • Customize Hold Music on iPECS Cloud
          • Add a New iPECS User with a Change Order
          • Upgrade a User Type in iPECS Cloud
          • Requesting No-Charge Additional Features in iPECS Cloud
          • Set Up a Paging Group
          • Setting Up A Conference Room
          • Determine Which Mailbox Type to Use Based on Customer Needs
          • Add a Schedule to a Shared Line Mailbox
          • Add Spell by Name to Auto Attendant
          • Set Up Call Waiting Per User
          • Bulk Change for Users
          • Night Mode Settings - Programming and Usage Steps
          • Set Shared Line for One Button Access
          • Set iPECS ONE as an App on Your Desktop
          • Navigate Company Directory Directly Through Your Phone
          • Use Mobile Extension for Simultaneous Ring on EXTO or Basic Users
          • Block Spam Calls
          • Update/Add New Feature Codes
        • iPECS Cloud New User Setup
          • iPECS Cloud Phone Connection
        • iPECS ONE
          • Web browser
            •  iPECS ONE - Desktop Features
            • WebHID support added for Chrome and Edge
          • Mobile app
            •  iPECS ONE - Mobile App Features
            • iPECS ONE - improved mobile contacts
          • iPECS ONE - Configuration & Features
            • iPECS ONE - Chat disable
            • iPECS ONE - Call Log Hunt Group and Calling Party Name enhancement
        • iPECS Cloud Phone Operation
          • Your iPECS Cloud Phone
            • Feature Buttons
            • Programmable Flex Buttons
            • Softkeys
            • Selector Button
            • Speakerphone Button
            • Your iPECS Phone Preferences
              • Adjust Volume
              • Modify Ringtone
              • Download Ringtones
          • iPECS Cloud Support
          • Make a Call
          • Answer a Call
          • End a Call
          • Callback
          • Call Forward
          • Call Log
          • Call Pickup
          • Call Waiting
          • Camp On
          • Direct Voicemail Transfer
          • Dial by Name
          • Directory
          • Do Not Disturb
          • Feature Codes
          • Group Speed Dial
          • Headset
          • Hold
          • Hot Desk
          • Mute
          • Page
          • Record Call
          • Redial
          • Speakerphone
          • Speed Dial
          • System Speed Dial
          • Transfer
          • Voicemail
            • You've Got Mail!
            • Check Voicemail
            • Voicemail Greeting
            • Voicemail Password
            • Voicemail Main Menu
        •  Vertical 1050i Phone - Features and Functions
        • iPECS Cloud User Portal
          • iPECS Cloud User Portal
          • Launch the iPECS Cloud User Portal
          • Assign Phone Feature Buttons (User Portal)
          • Call Forward
          • Call Detail History (User Portal)
          • Call Log
          • Call Recording Message (User Portal)
          • Company Directory (User Portal)
          • Dial by Name
          • Do Not Disturb
          • Feature Codes (User Portal)
          • Group Speed Dial
          • Group Summary (User Portal)
          • My Information (User Portal)
          • Phone Configuration (User Portal)
          • Timed Do Not Disturb (User Portal)
          • Voicemail (User Portal)
            • Check Voicemail
            • Greeting
            • Voicemail Password
            • Voicemail Schedule (User Portal)
            • Voicemail Settings (User Portal)
          • Wake Up (User Portal)
        • iPECS Cloud Manager Portal
          • Add Users
            • Company (Manager Portal)
              • Time Schedule (Manager Portal)
              • Voicemail Services (Manager Portal)
                • Extension G/W Management (Manager Portal)
              • User (Manager Portal)
                • User Setup (Manager Portal)
                  • User Phone Configuration (Manager Portal)
                    • User Feature Configuration (Manager Portal)
                    • Call Manager (Manager Portal)
                      • Group Settings (Manager Portal)
                        • Paging Group - information and programming
                      • Auto Attendant (Manager Portal)
                        • Call Center (Manager Portal)
                        • Status View (Manager Portal)
                          • Call History (Manager Portal)
                            • Authority Setting (Manager Portal)
                            • iPECS Cloud 3rd-Party Certified Devices Setup
                              • Cisco SPA 112 2-Port Phone Adapter
                              • Polycom Soundstation IP 5000 IP Conference Phone
                              • Polycom VVX 410 Business Media Phone
                              • TDM Extension Gateway - Device configuration
                              • Grandstream HT802 Configuration
                              • Grandstream HT802: Backup & Restore
                              • Spectralink 8440
                            • iPECS Cloud 3rd-Party Integration
                              • Microsoft Azure Active Directory Integration: Azure config
                              • Microsoft Azure Active Directory Integration: Customer Manager portal config
                            • iPECS Cloud Supporting Content
                              • iPECS Cloud Collateral
                              • iPECS Cloud FAQs
                              • iPECS Cloud Presentations
                              • Local Media Processing
                              • Digit Conversion
                            • Vertical Customer Portal
                              • Navigating the Vertical Customer Portal
                            • Interview with Doug at Stellar Communications
                            • Interview with Sara at Next Degree Communications
                            • Home
                            • Previous Enhancements

                            iPECS Cloud 4.0 Enhancements

                            Breakout from Personal Voicemail

                            Customer Group

                            Customized Ring Back Tone

                            Flexible Button Profile

                            iPECS ONE

                            IP sets: 1080i / 1048iDSS / 1048iLSS

                            Shared Line Option: Ring Delay

                            Time Schedule per DDI number

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