Knowledge Base Logo

iPECS Cloud Knowledge Base

  • Contact Us
  • Home
  • Glossary
  • iPECS Cloud 6.0 Enhancements
    • iPECS 6.0 Manuals
      • Cloud Customer Manager Administrator Guide
      • iPECS Cloud Customer User Portal Guide
      • iPECS Cloud Feature Guide
      • iPECS Cloud OMS Reseller Administrator Guide
      • iPECS ONE Mobile Client User Guide
      • iPECS ONE Web Client User Guide
    • CRM Enhancement to search Caller ID
    • iPECS ONE Personal Directory contact limit increased
    • Call Pick-Up with Notification
    • Recording Button Disable Option
    • Call Forwarding Info Display
    • Sennheiser USB Headset Integration
    • ONE Outlook Add-In
    • Mobile App UI/GUI Revision
    • UI Enhancements
    • New ONE Logo
    • User Guide/Help Menu
    • Edge Browser Support
    • SNMP - Version Lookup
    • Ring Tones
    • Send iPECS ONE log in credentials to multiple users
    • Voice Mail Schedule for Shared Line
    • Display Saved Outside Party Name When Reviewing Voicemail via User Portal
    • Customer Based Call Recording Tone
    • Call Recording History Accessible in Customer Manager & User Portal
    • Hot Desk User Supports Shared Lines
    • Upload Background Image to Multiple Phones
  • Previous Enhancements
    • iPECS Cloud 5.5 Enhancements
      • iPECS ONE support of ACD Group Member license
      • iPECS One multi-client support being used alongside IP DECT & 3rd party SIP phones.
      • iPECS 5.5 Manuals
        • iPECS Cloud Customer Manager Administrator Guide
        • iPECS Cloud Customer User Portal Guide
        • iPECS Cloud Feature Guide
        • iPECS Cloud OMS Reseller Administrator Guide
    • iPECS Cloud 5.0 Enhancements
      • MS Azure AD Sign-in
      • SBC - backend enhancements
      • ACD Multi Logon
      • SBC SIP Extension Media Information
      • Executive/Secretary Feature
      • 1000i series LIP phone support over TCP
  • iPECS Insights
    • Add Click-to-Dial Option in iPECS ONE
    • Set Up Shared Lines in iPECS Cloud
    • Add a Phone and MAC Address to Existing Customers
    • Customize Hold Music on iPECS Cloud
    • Add a New iPECS User with a Change Order
    • Upgrade a User Type in iPECS Cloud
    • Requesting No-Charge Additional Features in iPECS Cloud
    • Set Up a Paging Group
    • Setting Up A Conference Room
    • Determine Which Mailbox Type to Use Based on Customer Needs
    • Add a Schedule to a Shared Line Mailbox
    • Add Spell by Name to Auto Attendant
    • Set Up Call Waiting Per User
    • Bulk Change for Users
    • Night Mode Settings - Programming and Usage Steps
    • Set Shared Line for One Button Access
    • Set iPECS ONE as an App on Your Desktop
    • Navigate Company Directory Directly Through Your Phone
    • Use Mobile Extension for Simultaneous Ring on EXTO or Basic Users
    • Block Spam Calls
    • Update/Add New Feature Codes
  • iPECS Cloud New User Setup
    • iPECS Cloud Phone Connection
  • iPECS ONE
    • Web browser
      •  iPECS ONE - Desktop Features
      • WebHID support added for Chrome and Edge
    • Mobile app
      •  iPECS ONE - Mobile App Features
      • iPECS ONE - improved mobile contacts
    • iPECS ONE - Configuration & Features
      • iPECS ONE - Chat disable
      • iPECS ONE - Call Log Hunt Group and Calling Party Name enhancement
  • iPECS Cloud Phone Operation
    • Your iPECS Cloud Phone
      • Feature Buttons
      • Programmable Flex Buttons
      • Softkeys
      • Selector Button
      • Speakerphone Button
      • Your iPECS Phone Preferences
        • Adjust Volume
        • Modify Ringtone
        • Download Ringtones
    • iPECS Cloud Support
    • Make a Call
    • Answer a Call
    • End a Call
    • Callback
    • Call Forward
    • Call Log
    • Call Pickup
    • Call Waiting
    • Camp On
    • Direct Voicemail Transfer
    • Dial by Name
    • Directory
    • Do Not Disturb
    • Feature Codes
    • Group Speed Dial
    • Headset
    • Hold
    • Hot Desk
    • Mute
    • Page
    • Record Call
    • Redial
    • Speakerphone
    • Speed Dial
    • System Speed Dial
    • Transfer
    • Voicemail
      • You've Got Mail!
      • Check Voicemail
      • Voicemail Greeting
      • Voicemail Password
      • Voicemail Main Menu
  •  Vertical 1050i Phone - Features and Functions
  • iPECS Cloud User Portal
    • iPECS Cloud User Portal
    • Launch the iPECS Cloud User Portal
    • Assign Phone Feature Buttons (User Portal)
    • Call Forward
    • Call Detail History (User Portal)
    • Call Log
    • Call Recording Message (User Portal)
    • Company Directory (User Portal)
    • Dial by Name
    • Do Not Disturb
    • Feature Codes (User Portal)
    • Group Speed Dial
    • Group Summary (User Portal)
    • My Information (User Portal)
    • Phone Configuration (User Portal)
    • Timed Do Not Disturb (User Portal)
    • Voicemail (User Portal)
      • Check Voicemail
      • Greeting
      • Voicemail Password
      • Voicemail Schedule (User Portal)
      • Voicemail Settings (User Portal)
    • Wake Up (User Portal)
  • iPECS Cloud Manager Portal
    • Add Users
      • Company (Manager Portal)
        • Time Schedule (Manager Portal)
        • Voicemail Services (Manager Portal)
          • Extension G/W Management (Manager Portal)
        • User (Manager Portal)
          • User Setup (Manager Portal)
            • User Phone Configuration (Manager Portal)
              • User Feature Configuration (Manager Portal)
              • Call Manager (Manager Portal)
                • Group Settings (Manager Portal)
                  • Paging Group - information and programming
                • Auto Attendant (Manager Portal)
                  • Call Center (Manager Portal)
                  • Status View (Manager Portal)
                    • Call History (Manager Portal)
                      • Authority Setting (Manager Portal)
                      • iPECS Cloud 3rd-Party Certified Devices Setup
                        • Cisco SPA 112 2-Port Phone Adapter
                        • Polycom Soundstation IP 5000 IP Conference Phone
                        • Polycom VVX 410 Business Media Phone
                        • TDM Extension Gateway - Device configuration
                        • Grandstream HT802 Configuration
                        • Grandstream HT802: Backup & Restore
                        • Spectralink 8440
                      • iPECS Cloud 3rd-Party Integration
                        • Microsoft Azure Active Directory Integration: Azure config
                        • Microsoft Azure Active Directory Integration: Customer Manager portal config
                      • iPECS Cloud Supporting Content
                        • iPECS Cloud Collateral
                        • iPECS Cloud FAQs
                        • iPECS Cloud Presentations
                        • Local Media Processing
                        • Digit Conversion
                      • Vertical Customer Portal
                        • Navigating the Vertical Customer Portal
                      • Interview with Doug at Stellar Communications
                      • Interview with Sara at Next Degree Communications
                      • Home
                      • Previous Enhancements

                      iPECS Cloud 5.0 Enhancements

                      MS Azure AD Sign-in

                      SBC - backend enhancements

                      ACD Multi Logon

                      SBC SIP Extension Media Information

                      Executive/Secretary Feature

                      1000i series LIP phone support over TCP

                      Copyright © 2015 – 2016 Your Company, LLC. All rights reserved.