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iPECS Knowledge Base

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  • Home
  • Glossary
  • iPECS Cloud 5.5 Enhancements
    • iPECS One support of ACD Group Member license
    • iPECS One multi-client support being used alongside IP DECT & 3rd party SIP phones.
  • iPECS Cloud 5.0 Enhancements
    • MS Azure AD Sign-in
    • SBC - backend enhancements
    • ACD Multi Logon
    • SBC SIP Extension Media Information
    • Executive/Secretary Feature
    • 1000i series LIP phone support over TCP
  • iPECS 3.0 UCE Desktop Upgrade
    • iPECS 3.0 UCE Desktop Upgrade Instructions
    • Windows Hotfix Download Instructions
  • iPECS New User Setup
    • iPECS Phone Connection
  • iPECS Phone Operation
    •  iPECS ONE - Mobile App Features
    •  iPECS ONE - Desktop Features
    •  iPECS 1050i Phone - Features and Functions
    • Your iPECS Phone
      • Feature Buttons
      • Programmable Flex Buttons
      • Softkeys
      • Selector Button
      • Speakerphone Button
      • Your iPECS Phone Preferences
        • Adjust Volume
        • Modify Ringtone
        • Download Ringtones
    • iPECS Support
    • Make a Call
    • Answer a Call
    • End a Call
    • Callback
    • Call Forward
    • Call Log
    • Call Pickup
    • Call Waiting
    • Camp On
    • Direct Voicemail Transfer
    • Dial by Name
    • Directory
    • Do Not Disturb
    • Feature Codes
    • Group Speed Dial
    • Headset
    • Hold
    • Hot Desk
    • Mute
    • Page
    • Record Call
    • Redial
    • Speakerphone
    • Speed Dial
    • System Speed Dial
    • Transfer
    • Voicemail
      • You've Got Mail!
      • Check Voicemail
      • Voicemail Greeting
      • Voicemail Password
      • Voicemail Main Menu
  • iPECS Unified Communications (UCE) Setup
    • Install iPECS UCE Mobile Client
    • Install iPECS UCE Desktop Client
    • Login to iPECS UCE Desktop for the First Time
  • iPECS Unified Communications Desktop Operation
    • Login Settings (UCE Desktop)
    • UCE Desktop screen (UCE Desktop)
    • Do Not Disturb (UCE Desktop)
    • Forward Calls (UCE Desktop)
    • Incoming Call Settings (UCE Desktop)
    • Options (UCE Desktop)
      • Open Options screen (UCE Desktop)
      • General Options (UCE Desktop)
      • Audio Device Options (UCE Desktop)
      • Codec Options (UCE Desktop)
      • IM Options (UCE Desktop)
      • Notification Options (UCE Desktop)
      • Presence Options (UCE Desktop)
      • SIP Information Options (UCE Desktop)
      • Video Device Options (UCE Desktop)
    • Settings Menu (UCE Desktop)
    • User Information (UCE Desktop)
    • FAQs (UCE Desktop)
  • iPECS Cloud User Portal
    • iPECS Cloud User Portal
    • Launch the iPECS Cloud User Portal
    • Assign Phone Feature Buttons (User Portal)
    • Call Forward
    • Call Detail History (User Portal)
    • Call Log
    • Call Recording Message (User Portal)
    • Company Directory (User Portal)
    • Dial by Name
    • Do Not Disturb
    • Feature Codes (User Portal)
    • Group Speed Dial
    • Group Summary (User Portal)
    • My Information (User Portal)
    • Phone Configuration (User Portal)
    • Timed Do Not Disturb (User Portal)
    • Voicemail (User Portal)
      • Check Voicemail
      • Greeting
      • Voicemail Password
      • Voicemail Schedule (User Portal)
      • Voicemail Settings (User Portal)
    • Wake Up (User Portal)
  • iPECS Cloud Manager Portal
    • Add Users
      • Company (Manager Portal)
        • Time Schedule (Manager Portal)
        • Voicemail Services (Manager Portal)
          • Extension G/W Management (Manager Portal)
        • User (Manager Portal)
          • User Setup (Manager Portal)
            • User Phone Configuration (Manager Portal)
              • User Feature Configuration (Manager Portal)
              • Call Manager (Manager Portal)
                • Group Settings (Manager Portal)
                  • Paging Group - information and programming
                • Auto Attendant (Manager Portal)
                  • Call Center (Manager Portal)
                  • Status View (Manager Portal)
                    • Call History (Manager Portal)
                      • Authority Setting (Manager Portal)
                      • iPECS 3rd-Party Certified Devices Setup
                        • Cisco SPA 112 2-Port Phone Adapter
                        • Polycom Soundstation IP 5000 IP Conference Phone
                        • Polycom VVX 410 Business Media Phone
                        • TDM Extension Gateway - Device configuration
                        • Grandstream HT802 Configuration
                        • Grandstream HT802: Backup & Restore
                      • iPECS 3rd-Party Integration
                        • Microsoft Azure Active Directory Integration: Azure config
                        • Microsoft Azure Active Directory Integration: Customer Manager portal config
                      • Basic article template
                      • iPECS Supporting Content
                        • iPECS Collateral
                        • iPECS FAQs
                        • iPECS Presentations
                        • Local Media Processing
                        • Digit Conversion
                      • Vertical Customer Portal
                        • Navigating the Vertical Customer Portal
                      • iPECS ONE: Coming Soon
                      • Introducing Summit2400!
                      • Interview with Sara at Next Degree Communications
                      • iPECS Cloud 5.0: Coming Soon
                      • Home

                      iPECS Cloud 5.0 Enhancements

                      MS Azure AD Sign-in

                      SBC - backend enhancements

                      ACD Multi Logon

                      SBC SIP Extension Media Information

                      Executive/Secretary Feature

                      1000i series LIP phone support over TCP

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