iPECS Knowledge Base
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Glossary
iPECS Cloud 5.5 Enhancements
iPECS One support of ACD Group Member license
iPECS One multi-client support being used alongside IP DECT & 3rd party SIP phones.
iPECS 5.5 Manuals
iPECS Cloud Customer Manager Administrator Guide
iPECS Cloud Customer User Portal Guide
iPECS Cloud Feature Guide
iPECS Cloud OMS Reseller Administrator Guide
iPECS Cloud 5.0 Enhancements
MS Azure AD Sign-in
SBC - backend enhancements
ACD Multi Logon
SBC SIP Extension Media Information
Executive/Secretary Feature
1000i series LIP phone support over TCP
iPECS 3.0 UCE Desktop Upgrade
iPECS 3.0 UCE Desktop Upgrade Instructions
Windows Hotfix Download Instructions
iPECS New User Setup
iPECS Phone Connection
iPECS Phone Operation
iPECS ONE - Mobile App Features
iPECS ONE - Desktop Features
Vertical 1050i Phone - Features and Functions
Your iPECS Phone
Feature Buttons
Programmable Flex Buttons
Softkeys
Selector Button
Speakerphone Button
Your iPECS Phone Preferences
Adjust Volume
Modify Ringtone
Download Ringtones
iPECS Support
Make a Call
Answer a Call
End a Call
Callback
Call Forward
Call Log
Call Pickup
Call Waiting
Camp On
Direct Voicemail Transfer
Dial by Name
Directory
Do Not Disturb
Feature Codes
Group Speed Dial
Headset
Hold
Hot Desk
Mute
Page
Record Call
Redial
Speakerphone
Speed Dial
System Speed Dial
Transfer
Voicemail
You've Got Mail!
Check Voicemail
Voicemail Greeting
Voicemail Password
Voicemail Main Menu
iPECS Unified Communications (UCE) Setup
Install iPECS UCE Mobile Client
Install iPECS UCE Desktop Client
Login to iPECS UCE Desktop for the First Time
iPECS Unified Communications Desktop Operation
Login Settings (UCE Desktop)
UCE Desktop screen (UCE Desktop)
Do Not Disturb (UCE Desktop)
Forward Calls (UCE Desktop)
Incoming Call Settings (UCE Desktop)
Options (UCE Desktop)
Open Options screen (UCE Desktop)
General Options (UCE Desktop)
Audio Device Options (UCE Desktop)
Codec Options (UCE Desktop)
IM Options (UCE Desktop)
Notification Options (UCE Desktop)
Presence Options (UCE Desktop)
SIP Information Options (UCE Desktop)
Video Device Options (UCE Desktop)
Settings Menu (UCE Desktop)
User Information (UCE Desktop)
FAQs (UCE Desktop)
iPECS Cloud User Portal
iPECS Cloud User Portal
Launch the iPECS Cloud User Portal
Assign Phone Feature Buttons (User Portal)
Call Forward
Call Detail History (User Portal)
Call Log
Call Recording Message (User Portal)
Company Directory (User Portal)
Dial by Name
Do Not Disturb
Feature Codes (User Portal)
Group Speed Dial
Group Summary (User Portal)
My Information (User Portal)
Phone Configuration (User Portal)
Timed Do Not Disturb (User Portal)
Voicemail (User Portal)
Check Voicemail
Greeting
Voicemail Password
Voicemail Schedule (User Portal)
Voicemail Settings (User Portal)
Wake Up (User Portal)
iPECS Cloud Manager Portal
Add Users
Company (Manager Portal)
Time Schedule (Manager Portal)
Voicemail Services (Manager Portal)
Extension G/W Management (Manager Portal)
User (Manager Portal)
User Setup (Manager Portal)
User Phone Configuration (Manager Portal)
User Feature Configuration (Manager Portal)
Call Manager (Manager Portal)
Group Settings (Manager Portal)
Paging Group - information and programming
Auto Attendant (Manager Portal)
Call Center (Manager Portal)
Status View (Manager Portal)
Call History (Manager Portal)
Authority Setting (Manager Portal)
iPECS 3rd-Party Certified Devices Setup
Cisco SPA 112 2-Port Phone Adapter
Polycom Soundstation IP 5000 IP Conference Phone
Polycom VVX 410 Business Media Phone
TDM Extension Gateway - Device configuration
Grandstream HT802 Configuration
Grandstream HT802: Backup & Restore
iPECS 3rd-Party Integration
Microsoft Azure Active Directory Integration: Azure config
Microsoft Azure Active Directory Integration: Customer Manager portal config
Basic article template
iPECS Supporting Content
iPECS Collateral
iPECS FAQs
iPECS Presentations
Local Media Processing
Digit Conversion
Vertical Customer Portal
Navigating the Vertical Customer Portal
iPECS Insights
Add Click-to-Dial Option in iPECS ONE
Set Up Shared Lines in iPECS ONE
Add a Phone and MAC Address to Existing Customers in iPECS ONE
iPECS ONE: Coming Soon
Introducing Summit2400!
Interview with Doug at Stellar Communications
Interview with Sara at Next Degree Communications
iPECS Cloud 5.0: Coming Soon
Home
iPECS Cloud 5.0 Enhancements
MS Azure AD Sign-in
SBC - backend enhancements
ACD Multi Logon
SBC SIP Extension Media Information
Executive/Secretary Feature
1000i series LIP phone support over TCP