Updated Articles

  1. Add a Phone and MAC Address to Existing Customers

    Add a phone and a MAC address to an existing customer See the below for the steps to add a phone to a customer account for service or if the customer is adding a phone, you can use the Unshipped Device Allocate option in the Reseller Portal. ...
  2. Block Spam Calls

    Block Spam Calls See the below for the steps to get it set up. Block Spam Calls.pdf         ...
  3. Set Shared Line for One Button Access

    Set Shared Line for One Button Access See the below for the steps to get it set up. Make the following setting change to your Shared Line voice mailbox and your users can access the mailbox by simply pressing the key programmed with that...
  4. Night Mode Settings - Programming and Usage Steps

    Night Mode Settings - Programming and Usage Steps The system has the ability to switch between Day and Night mode automatically based on the Company Time Schedule.  This would apply to a customer who is not using an Auto Attendant to answer ...
  5. Bulk Change for Users

    Bulk Change for Users When you have changes that you want to make to multiple users, you can use the Bulk Change option to do that. Follow the screen shot below to access Users and select the Bulk Change option. Enter the range of exte...
  6. iPECS ONE - improved mobile contacts

    Feature first available: iPECS Cloud version 6.1. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  Version 6.1 has separated the mobile device's contact list to a...
  7. WebHID support added for Chrome and Edge

    Feature first available: iPECS Cloud version 6.1. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  WebHID (Web Human Interface Devices) Allows Web applic...
  8. iPECS ONE - Call Log Hunt Group and Calling Party Name enhancement

    Feature first available: iPECS Cloud version 6.1. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  In previous iPECS Cloud releases, when a Hunt Group call was lo...
  9. iPECS ONE - Chat disable

    Feature first available: iPECS Cloud version 6.1. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  iPECS ONE Chat applet can now be enabled / disabled on a tenant...
  10. Spectralink 8440

    The Spectralink 8440 is a color display cordless phone with 802.11n Wi-Fi connectivity over both 2.4Ghz and 5Ghz ranges. Spectralink 8440 Setup Connect the Spectralink to your network according to the instructions included with the ...