Updated Articles

  1. iPECS ONE - Call Log Hunt Group and Calling Party Name enhancement

    Feature first available: iPECS Cloud version 6.1. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  In previous iPECS Cloud releases, when a Hunt Group call was lo...
  2. iPECS ONE - Chat disable

    Feature first available: iPECS Cloud version 6.1. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  iPECS ONE Chat applet can now be enabled / disabled on a tenant...
  3. Spectralink 8440

    The Spectralink 8440 is a color display cordless phone with 802.11n Wi-Fi connectivity over both 2.4Ghz and 5Ghz ranges. Spectralink 8440 Setup Connect the Spectralink to your network according to the instructions included with the ...
  4. Upgrade a User Type in iPECS Cloud

    Upgrade a User: Going From a Basic User to a Premium User See the below for the steps to upgrade a user. The first step is to get a change order signed and get the user added via the Reseller Portal.   Please refer to the iPECS Insight for...
  5. Requesting No-Charge Additional Features in iPECS Cloud

    Requesting No-Charge Additional Features There are many no-charge features that you may need to add to your customers’ accounts and that is done within your Reseller Portal.  Examples of those features include hunt groups, paging groups, pic...
  6. iPECS ONE Web Client User Guide

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  7. iPECS ONE Mobile Client User Guide

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  8. iPECS Cloud OMS Reseller Administrator Guide

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  9. iPECS Cloud Feature Guide

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  10. iPECS Cloud Customer User Portal Guide

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