Updated Articles

  1. Upload Background Image to Multiple Phones

    Last Updated: 01/17/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: No iPECS licensing is required to use this feature. Description:  The Customer Manager can upload phone background images to multiple 1000i series LIP/SIP phon...

  2. Hot Desk User Supports Shared Lines

    Last Updated: 01/17/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Shared licensing is required to use this feature. Description:  Register Hot Desk Users as Virtual Users in User Setup, which allows them to be registered...

  3. Call Recording History Accessible in Customer Manager & User Portal

    Last Updated: 01/17/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Call Recording licensing is required to use this feature. Description:  This feature shows a history of which user&nbs...

  4. Display Saved Outside Party Name When Reviewing Voicemail via User Portal

    Last Updated: 01/17/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: No iPECS licensing is required to use this feature. Description:  Overview If caller ID is registered in Group Speed D...

  5. Voice Mail Schedule for Shared Line

    Last Updated: 01/17/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: Shared line licenses Description:  Allows a schedule to a Shared Line, similarly as you can to an Auto Attendant.  you can open and close the shared line and ...

  6. Send iPECS ONE log in credentials to multiple users

    Last Updated: 01/17/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS ONE user licensing is required to use this feature. Description:  Send the iPECS ONE users an email with their log in credentials to as many users as desir...

  7. Ring Tones

    Last Updated: 01/02/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  iPECS ONE P4 now supports 9 different ring tones. Programming: ...

  8. Edge Browser Support

    Last Updated: 01/02/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  iPECS ONE P4 now has full support for the Microsoft Edge browser. Pr...

  9. User Guide/Help Menu

    Last Updated: 01/02/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  The new user guide and help menu can be accessed within the ONE client, under ...

  10. UI Enhancements

    Last Updated: 01/02/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  iPECS Cloud 6.0 comes with several UI enhancements: Video Conference Modera...
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