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Last Updated: 05/16/2024
in iPECS ONE Web browser Feature first available:
iPECS Cloud version 6.1.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description:
WebHID (Web Human Interface Devices)
Allows Web applic...
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Feature first available:
iPECS Cloud version 6.1.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description:
In previous iPECS Cloud releases, when a Hunt Group call was lo...
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Feature first available:
iPECS Cloud version 6.1.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description:
iPECS ONE Chat applet can now be enabled / disabled on a tenant...
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The Spectralink 8440 is a color display cordless phone with 802.11n Wi-Fi connectivity over both 2.4Ghz and 5Ghz ranges.
Spectralink 8440 Setup
Connect the Spectralink to your network according to the instructions included with the ...
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Last Updated: 04/26/2024
in iPECS Insights
Use a Shared Line Schedule to change the outgoing messages in voicemail based on the time of day. See the below for the steps to get it set up. As of version 6.0 Share Lines now can be on a schedule which means that the outgoing message to...
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Last Updated: 03/29/2024
in iPECS Insights
Determine Which Mailbox Type to Use Based on Customer Needs There are two types of mailboxes available in iPECS Cloud, they are different and have distinct purposes. The definition in the portal and purpose for each type are as follows:...
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Last Updated: 03/24/2024
in iPECS Insights
Upgrade a User: Going From a Basic User to a Premium User See the below for the steps to upgrade a user. The first step is to get a change order signed and get the user added via the Reseller Portal. Please refer to the iPECS Insight for...
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Last Updated: 03/24/2024
in iPECS Insights
Set Up Phones That Mimic a Squared System or Appearing Lines Using the Shared Lines Feature See the below for the steps to get it set up. No-charge group features must be requested to set up Shared Lines (for the number of Shared Lines d...
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Last Updated: 02/28/2024
in iPECS Insights Setting Up a Conference Room For accounts who want to set up a conference room, this is the process for setting that up. A conference room allows both internal and external parties to join into the bridge. Internal callers can dial the ...
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Last Updated: 01/30/2024
in iPECS Insights Setting Up a Paging Group For accounts who want to page over the phones, this is the process for setting that up. First off make sure that you have the hunt group licenses on the customer account. To request no charge features, such ...