-
Last Updated: 03/29/2024
in iPECS Insights
Determine Which Mailbox Type to Use Based on Customer Needs There are two types of mailboxes available in iPECS Cloud, they are different and have distinct purposes. The definition in the portal and purpose for each type are as fol...
-
Last Updated: 03/24/2024
in iPECS Insights
Upgrade a User: Going From a Basic User to a Premium User See the below for the steps to upgrade a user. The first step is to get a change order signed and get the user added via the Reseller Portal. Please refer to the iPECS Insigh...
-
Last Updated: 03/24/2024
in iPECS Insights
Set Up Phones That Mimic a Squared System or Appearing Lines Using the Shared Lines Feature See the below for the steps to get it set up. No-charge group features must be requested to set up Shared Lines (for the number of Shared Li...
-
Last Updated: 02/28/2024
in iPECS Insights Setting Up a Conference Room For accounts who want to set up a conference room, this is the process for setting that up. A conference room allows both internal and external parties to join into the bridge. Internal callers can dial...
-
Last Updated: 01/30/2024
in iPECS Insights Setting Up a Paging Group For accounts who want to page over the phones, this is the process for setting that up. First off make sure that you have the hunt group licenses on the customer account. To request no charge features, ...
-
Last Updated: 01/30/2024
in iPECS Insights Requesting No-Charge Additional Features There are many no-charge features that you may need to add to your customers’ accounts and that is done within your Reseller Portal. Examples of those features include hunt groups, paging ...
-
Download ...
-
Download ...
-
Download ...
-
Download ...