Updated Articles

  1. iPECS Cloud Collateral

    To download the iPECS Cloud brochure, click here.   To download the iPECS Cloud onesheet, click here.  ...
  2. iPECS Cloud Presentations

    To download the iPECS Cloud Dealer launch presentation, click here. 
  3. iPECS Cloud FAQs

    To download the iPECS Cloud FAQ for Agent Dealers, click here.  To download the iPECS Cloud FAQ for Reseller Dealers, click here.  ...
  4. iPECS Cloud Support

    If you need help, contact  iPECS Cloud  Support: E-mail service@vertical.com Call us at 877-VERTICAL (877-837-8422)   ...
  5. Your iPECS Cloud Phone

    Your iPECS Cloud desktop phone  is one of the Vertical Edge IP Series of phones: 9840C Color Executive Desk Phone 9830 Professional Desk Phone 9820  Standard Phone 9802 Basic Phone Each phone has slight differences depending on t...
  6. iPECS Cloud Phone Connection

    Description of how to set up and use the physical Edge IP phones with Atlas Cloud.
  7. iPECS Cloud New User Setup

    Get started with iPECS Cloud Connect your iPECS Cloud desktop phone . Review the available iPECS Cloud phone features . You'll probably want to start with making and answering calls , listening to your voice messages ., and setting up &...
  8. Add a New iPECS User with a Change Order

    Add a new (Premium) User with a Change Order Simply follow the steps below. First, you must get a change order signed by the customer to remove and add licenses.  Look for that document in the dashboard section of the Dealer Portal . &...
  9. Customize Hold Music on iPECS Cloud

    Any iPECS user can define customized Music on Hold for both internal and external callers. See below for the steps to set it up. In the Customer Manager for the account, click on "Company", then "System Tone & Timer"...
  10. Add a Phone and MAC Address to Existing Customers in iPECS ONE

    Add a phone and a MAC address to an existing customer See the below for the steps to add a phone to a customer account for service or if the customer is adding a phone, you can use the Unshipped Device Allocate option in the Reseller Portal. ...