Updated Articles

  1. Call Recording History Accessible in Customer Manager & User Portal

    Last Updated: 01/17/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Call Recording licensing is required to use this feature. Description:  This feature shows a history of which user played / downloaded which call record file ...

  2. Display Saved Outside Party Name When Reviewing Voicemail via User Portal

    Last Updated: 01/17/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: No iPECS licensing is required to use this feature. Description:  Overview If caller ID is registered in Group Speed Dial in Company Directory, the caller's name w...

  3. Voice Mail Schedule for Shared Line

    Last Updated: 01/17/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: Shared line licenses Description:  Allows a schedule to a Shared Line, similarly as you can to an Auto Attendant.  you can open and close the shared line and upload a g...

  4. Send iPECS ONE log in credentials to multiple users

    Last Updated: 01/17/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS ONE user licensing is required to use this feature. Description:  Send the iPECS ONE users an email with their log in credentials to as many users as desired at...

  5. Ring Tones

    Last Updated: 01/02/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  iPECS ONE P4 now supports 9 different ring tones. Programming: ...

  6. Edge Browser Support

    Last Updated: 01/02/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  iPECS ONE P4 now has full support for the Microsoft Edge browser. Program...

  7. User Guide/Help Menu

    Last Updated: 01/02/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  The new user guide and help menu can be accessed within the ONE client, under setti...

  8. UI Enhancements

    Last Updated: 01/02/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  iPECS Cloud 6.0 comes with several UI enhancements: Video Conference Moderator ...

  9. ONE Outlook Add-In

    Last Updated: 01/02/2024 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  The new iPECS ONE Outlook add-in application for Windows and Mac allows users to sc...

  10. Call Pick-Up with Notification

    Last Updated: 12/29/2023 in iPECS Cloud 6.0 Enhancements
    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Premium or Premium Plus users required Description:  Users receive a call pickup notification in iPECS ONE if there is an incoming call to any member in a call pick-up gr...
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