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Feature first available: iPECS Cloud version 5.5. Licenses Required: Premium iPECS ONE user or Premium Plus iPECS ONE user ACD Group Supervisor or Group Member license Description: IMPORTANT: The user MUST be programmed as a 'si...
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Last Updated: 12/29/2023
in iPECS Cloud 6.0 Enhancements
Feature first available: iPECS Cloud version 6.0. License Required: No iPECS licensing is required to use this feature. Description: Programming: ...
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To download the iPECS Cloud brochure, click here. To download the iPECS Cloud onesheet, click here. ...
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To download the iPECS Cloud Dealer launch presentation, click here.
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To download the iPECS Cloud FAQ for Agent Dealers, click here. To download the iPECS Cloud FAQ for Reseller Dealers, click here. ...
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Last Updated: 11/07/2023
in iPECS Cloud Phone Operation
If you need help, contact iPECS Cloud Support: E-mail service@vertical.com Call us at 877-VERTICAL (877-837-8422) ...
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Last Updated: 11/07/2023
in iPECS Cloud Phone Operation
Your iPECS Cloud desktop phone is one of the Vertical Edge IP Series of phones: 9840C Color Executive Desk Phone 9830 Professional Desk Phone 9820 Standard Phone 9802 Basic Phone Each phone has slight differences depending on the model. ...
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Last Updated: 11/07/2023
in iPECS Cloud New User Setup
Description of how to set up and use the physical Edge IP phones with Atlas Cloud.
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Last Updated: 11/07/2023
Get started with iPECS Cloud Connect your iPECS Cloud desktop phone . Review the available iPECS Cloud phone features . You'll probably want to start with making and answering calls , listening to your voice messages ., and setting up cal...
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Last Updated: 10/30/2023
in iPECS Insights
Add a new (Premium) User with a Change Order Simply follow the steps below. First, you must get a change order signed by the customer to remove and add licenses. Look for that document in the dashboard section of the Dealer Portal . If yo...