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To download the iPECS Cloud Dealer launch presentation, click here.
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To download the iPECS Cloud FAQ for Agent Dealers, click here. To download the iPECS Cloud FAQ for Reseller Dealers, click here. ...
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Last Updated: 11/07/2023
in iPECS Cloud Phone Operation If you need help, contact iPECS Cloud Support: E-mail service@vertical.com Call us at 877-VERTICAL (877-837-8422) ...
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Last Updated: 11/07/2023
in iPECS Cloud Phone Operation Your iPECS Cloud desktop phone is one of the Vertical Edge IP Series of phones: 9840C Color Executive Desk Phone 9830 Professional Desk Phone 9820 Standard Phone 9802 Basic Phone Each phone has slight differences depending on the model. ...
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Last Updated: 11/07/2023
in iPECS Cloud New User Setup Description of how to set up and use the physical Edge IP phones with Atlas Cloud.
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Last Updated: 11/07/2023
Get started with iPECS Cloud Connect your iPECS Cloud desktop phone . Review the available iPECS Cloud phone features . You'll probably want to start with making and answering calls , listening to your voice messages ., and setting up cal...
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Last Updated: 10/30/2023
in iPECS Insights Add a new (Premium) User with a Change Order Simply follow the steps below. First, you must get a change order signed by the customer to remove and add licenses. Look for that document in the dashboard section of the Dealer Portal . If yo...
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Last Updated: 09/27/2023
in iPECS Insights Any iPECS user can define customized Music on Hold for both internal and external callers. See below for the steps to set it up. In the Customer Manager for the account, click on "Company", then "System Tone & Timer". From there, click ...
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Last Updated: 08/31/2023
in iPECS Insights Add a phone and a MAC address to an existing customer See the below for the steps to add a phone to a customer account for service or if the customer is adding a phone, you can use the Unshipped Device Allocate option in the Reseller Portal. ...
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Last Updated: 06/30/2023
in iPECS Insights Any iPECS Premium or Premium Plus Desktop User has access to the Click to Dial option. See the below for the steps to get it set up. Open iPECS ONE in Chrome. Click on your photo or initials in the upper right-hand corner of the screen. ...