-
Last Updated: 09/27/2023
in iPECS Insights Any iPECS user can define customized Music on Hold for both internal and external callers. See below for the steps to set it up. In the Customer Manager for the account, click on "Company", then "System Tone & Timer". From there, click ...
-
Last Updated: 06/30/2023
in iPECS Insights Any iPECS Premium or Premium Plus Desktop User has access to the Click to Dial option. See the below for the steps to get it set up. Open iPECS ONE in Chrome. Click on your photo or initials in the upper right-hand corner of the screen. ...
-
Last Updated: 05/25/2023
Doug DeCeglia is a Vertical dealer and owner of Stellar Communications . We sat down with Doug to talk about his background in the industry, what he thinks about selling cloud communications, and why he loves working with Vertical. What’s ...
-
Last Updated: 04/26/2023
Basic and advanced features and functions for the Vertical 1050i IP phone and other 1000i series phones. ...
-
Download ...
-
Download ...
-
Download ...
-
Download ...
-
Feature first available:
iPECS Cloud version 5.5.
License Required:
Premium iPECS One user or Premium Plus iPECS One user
Description:
IMPORTANT: If an existing IP DECT or 3rd party SIP device user ...
-
Feature first available:
iPECS Cloud version 5.0.
License Required:
ACD Agents, Supervisors, and Groups each require licenses.
Description:
Once first logged into their primary group, Agents / Supervisors can now also...