Updated Articles

  1. SBC - backend enhancements

    Feature first available: iPECS Cloud version 5.0. Description:  This is a back end change being added to the SBC mainly for security purposes. The default that will be present upon upgrade is to limit extensions from placin...
  2. Executive/Secretary Feature

    Feature first available: iPECS Cloud version 5.0. License Required: No additional iPECS licenses are required for this feature. Description:  While primarily focused on manager/assistant configuration where calls...
  3. MS Azure AD Sign-in

    Feature first available: iPECS Cloud version 5.0. License Required: No iPECS licensing is required to use this feature. Description:  This feature, when configured, allows a Customer Manager or Customer User to login u...
  4. Microsoft Azure Active Directory Integration: Customer Manager portal config

    Description: This article details the steps needed to configure an iPECS Cloud customer to sync with an Azure Active Directory and permit access to the Customer Manager or Customer User portals using a Microsoft Logon. Pre-Requisites: ...
  5. Interview with Sara at Next Degree Communications

    Sara Sink, owner of Next Degree Communications is a long-time Vertical dealer. We sat down with Sara to talk about her background, her perspective on the industry, and why she loves working with Vertical. What’s your background? My Mom was ...
  6. SBC SIP Extension Media Information

    Feature first available: iPECS Cloud version 5.0. Description:  In the Reseller portal Under Customers -> Customer Info, the SIP extension media IP addresses and port ranges will be added to other provisioning information alread...
  7. Paging Group - information and programming

    Licensing: This feature requires 1 license per defined Paging Group. Overview: Extensions can be grouped into paging groups (or “zones”) to receive announcements via paging.  When a page is sent to a paging group, all members of the g...
  8.  iPECS ONE - Mobile App Features

    Installing the Vertical iPECS ONE mobile app and overview of important features. ...
  9.  iPECS ONE - Desktop Features

    Accessing Vertical iPECS ONE for desktop and an overview of its important features. ...
  10. Polycom Soundstation IP 5000 IP Conference Phone

    The Polycom Soundstation IP 5000 is a small desktop conference phone.  It uses 100Mb Ethernet connectivity, which is not a limiting factor here as it only supports Voice and has no Video or PC pass-through functionality.  It is powered by PoE...