Updated Articles

  1. Polycom VVX 410 Business Media Phone

    Last Updated: 05/02/2022 in iPECS Cloud 3rd-Party Certified Devices Setup
    The Polycom VVX 410 is a color display desktop phone with gigabit Ethernet connectivity that allows PC pass-through functionality.  It can be powered by PoE (802.3af) or AC Adapter. VVX 410 Setup Connect the Polycom to your network ...

  2. Grandstream HT802 Configuration

    Last Updated: 04/05/2022 in iPECS Cloud 3rd-Party Certified Devices Setup
    The HT802 connects 2 analog phones to a VoIP service provider.   HT802 Setup Connect the HT802 to your network according to the instructions included with the device. When the IP address is discovered, enter it in the address ...

  3. Digit Conversion

    Last Updated: 01/25/2022 in iPECS Cloud Supporting Content
    Feature first available: iPECS Cloud version 4.0. Description:  While available in the Customer Manager interface, this feature is typically set automatically upon Customer creation and in some rare instances may be programmed b...

  4. IP sets: 1080i / 1048iDSS / 1048iLSS

    Last Updated: 12/08/2021 in Previous Enhancements iPECS Cloud 4.0 Enhancements
    Support first available: iPECS Cloud version 4.0. Description: New first party endpoints for use with the iPECS Cloud. 1080i: Premium IP phone based on Android 10. 7" 1024x600 multi-touch display. Bluetooth 5.0. ...

  5. Time Schedule per DDI number

    Last Updated: 12/07/2021 in Previous Enhancements iPECS Cloud 4.0 Enhancements
    Feature first available: iPECS Cloud version 4.0. Description: A customized time schedule can now be applied on each individual DDI number. Programmability: This setting can be changed in the Customer Manager (CM) web portal...

  6. Shared Line Option: Ring Delay

    Last Updated: 12/02/2021 in Previous Enhancements iPECS Cloud 4.0 Enhancements
    Feature first available: iPECS Cloud version 4.0. Description: Ring delay option can be set for each user assigned to a Shared Line.  This creates tiers / escalating groups of users to handle incoming calls on the Shared Line. Pr...

  7. Flexible Button Profile

    Last Updated: 12/02/2021 in Previous Enhancements iPECS Cloud 4.0 Enhancements
    Feature first available: iPECS Cloud version 4.0. Description: Allows creation / customization of telephone templates that can be applied to user's phone. Programmability: The Profiles themselves can be created under the Cus...

  8. Breakout from Personal Voicemail

    Last Updated: 12/02/2021 in Previous Enhancements iPECS Cloud 4.0 Enhancements
    Feature first available: iPECS Cloud version 4.0. Description:  This feature allows a caller to press a programmed digit to exit a user's voice mailbox greeting and forward to programmed destination, e.g. an attendant. Pro...

  9. Customer Group

    Last Updated: 12/01/2021 in Previous Enhancements iPECS Cloud 4.0 Enhancements
    Feature first available: iPECS Cloud version 4.0. Description: Multiple customers can be grouped together as single customer group per reseller. Allows dialing between sites (in a group) using a leading digit.  E.g. independently...

  10. Customized Ring Back Tone

    Last Updated: 12/01/2021 in Previous Enhancements iPECS Cloud 4.0 Enhancements
    Feature first available: iPECS Cloud version 4.0. Description: Allows Cloud customers the ability to customize the ringback heard by external callers.
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