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Feature first available:
iPECS Cloud version 5.5.
License Required:
Premium iPECS One user or Premium Plus iPECS One user
Description:
IMPORTANT: If an existing IP DECT or 3rd party SIP device user ...
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Feature first available:
iPECS Cloud version 5.0.
License Required:
ACD Agents, Supervisors, and Groups each require licenses.
Description:
Once first logged into their primary group, Agents / Supervisors can now also...
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Description:
This article details the steps needed to Register an app, create a secret, & assign permissions in Microsoft's Azure Active Directory to enable login to the iPECS Cloud Customer Manager or Customer User portals using a Microsoft lo...
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Feature first available:
iPECS Cloud version 5.0.
Description:
This feature allows the 1000i series of LIP phones to use TCP as the transport mode for call setup / notification / status. The initial intent is to address some r...
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Feature first available:
iPECS Cloud version 5.0.
Description:
This is a back end change being added to the SBC mainly for security purposes.
The default that will be present upon upgrade is to limit extensions from placin...
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Feature first available:
iPECS Cloud version 5.0.
License Required:
No additional iPECS licenses are required for this feature.
Description:
While primarily focused on manager/assistant configuration where calls...
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Feature first available:
iPECS Cloud version 5.0.
License Required:
No iPECS licensing is required to use this feature.
Description:
This feature, when configured, allows a Customer Manager or Customer User to login u...