Updated Articles

  1. Microsoft Azure Active Directory Integration: Customer Manager portal config

    Description: This article details the steps needed to configure an iPECS Cloud customer to sync with an Azure Active Directory and permit access to the Customer Manager or Customer User portals using a Microsoft Logon. Pre-Requisites: ...
  2. Interview with Sara at Next Degree Communications

    Sara Sink, owner of Next Degree Communications is a long-time Vertical dealer. We sat down with Sara to talk about her background, her perspective on the industry, and why she loves working with Vertical. What’s your background? My Mom was ...
  3. SBC SIP Extension Media Information

    Feature first available: iPECS Cloud version 5.0. Description:  In the Reseller portal Under Customers -> Customer Info, the SIP extension media IP addresses and port ranges will be added to other provisioning information alread...
  4. Paging Group - information and programming

    Licensing: This feature requires 1 license per defined Paging Group. Overview: Extensions can be grouped into paging groups (or “zones”) to receive announcements via paging.  When a page is sent to a paging group, all members of the g...
  5.  iPECS ONE - Mobile App Features

    Installing the Vertical iPECS ONE mobile app and overview of important features. ...
  6.  iPECS ONE - Desktop Features

    Accessing Vertical iPECS ONE for desktop and an overview of its important features. ...
  7. Polycom Soundstation IP 5000 IP Conference Phone

    The Polycom Soundstation IP 5000 is a small desktop conference phone.  It uses 100Mb Ethernet connectivity, which is not a limiting factor here as it only supports Voice and has no Video or PC pass-through functionality.  It is powered by PoE...
  8. Polycom VVX 410 Business Media Phone

    The Polycom VVX 410 is a color display desktop phone with gigabit Ethernet connectivity that allows PC pass-through functionality.  It can be powered by PoE (802.3af) or AC Adapter. VVX 410 Setup Connect the Polycom to your network ...
  9. Grandstream HT802 Configuration

    The HT802 connects 2 analog phones to a VoIP service provider.   HT802 Setup Connect the HT802 to your network according to the instructions included with the device. When the IP address is discovered, enter it in the address ...
  10. Digit Conversion

    Feature first available: iPECS Cloud version 4.0. Description:  While available in the Customer Manager interface, this feature is typically set automatically upon Customer creation and in some rare instances may be programmed b...