Popular Articles

  1. iPECS Cloud Customer User Portal Guide

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  2. Paging Group - information and programming

    Licensing: This feature requires 1 license per defined Paging Group. Overview: Extensions can be grouped into paging groups (or “zones”) to receive announcements via paging.  When a page is sent to a paging group, all members of the g...
  3. Customize Hold Music on iPECS Cloud

    Any iPECS user can define customized Music on Hold for both internal and external callers. See below for the steps to set it up. In the Customer Manager for the account, click on "Company", then "System Tone & Timer". From there, click ...
  4. Group Summary (User Portal)

    Group Summary lists all of the groups that have been set up on your system. View groups In your browser, go to the  iPECS Cloud User Portal  and log in. Expand My Phone & Features and click Group Summary.  Select...
  5. Selector Button

    The 4-way selector button consists of Up, Down, Left, and Right directional buttons, with an OK button in the center. You use the selector button in a variety of ways: To scroll left and right to display all of the  availa...
  6. iPECS Cloud Collateral

    To download the iPECS Cloud brochure, click here.   To download the iPECS Cloud onesheet, click here.  ...
  7. iPECS Cloud Customer Manager Administrator Guide

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  8. iPECS Cloud Presentations

    To download the iPECS Cloud Dealer launch presentation, click here. 
  9. Voicemail (User Portal)

  10. Add a Phone and MAC Address to Existing Customers

    Add a phone and a MAC address to an existing customer See the below for the steps to add a phone to a customer account for service or if the customer is adding a phone, you can use the Unshipped Device Allocate option in the Reseller Portal. ...