Popular Articles

  1. End a Call

    Do one of the following: Hang up the handset. If you are using the speakerphone, press the Speaker button again. If you are using a headset, press the main headset button, or press the Headset button on the phone. ...
  2. User Setup (Manager Portal)

    Search User List Add/ Modify / Delete User Download and Upload User List
  3. Wake Up (User Portal)

    You can set up to 5 wake up alarm calls to your phone. Create a wake up alarm In your browser, go to the  iPECS Cloud User Portal  and log in. Expand My Phone & Features and click Wake Up. Select one of the entri...
  4. iPECS Cloud Customer Manager Administrator Guide

    Download ...
  5. Polycom Soundstation IP 5000 IP Conference Phone

    The Polycom Soundstation IP 5000 is a small desktop conference phone.  It uses 100Mb Ethernet connectivity, which is not a limiting factor here as it only supports Voice and has no Video or PC pass-through functionality.  It is powered by PoE...
  6. Hold Music Customization on iPECS Cloud

    Any iPECS user can define customized Music on Hold for both internal and external callers. See below for the steps to set it up. In the Customer Manager for the account, click on "Company", then "System Tone & Timer". From there, clic...
  7. Grandstream HT801 (Park & Page use ONLY)

    The HT801 is used in a special case for the Park & Page application and connects to an analog paging interface.  NOTE :   The HT801 is NOT enabled or supported to be assigned to a user. HT801 Setup Connect the HT801...
  8. Speakerphone

    Put a call on speakerphone Press the Speaker button. Hang up the handset. Take a call off speakerphone Pick up the handset. NOTE: When changing between speakerphone and handset, the Mute button...
  9. Voicemail Schedule (User Portal)

    You can schedule different voicemail greetings to be played during business hours, after hours, on weekends, and so forth. Add a scheduled greeting In your browser, go to the  iPECS Cloud User Portal  and log in. Expand My Phone & ...
  10. User Phone Configuration (Manager Portal)

    Search Phone Configuration DN Call Failover