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Licensing:
This feature requires 1 license per defined Paging Group.
Overview:
Extensions can be grouped into paging groups (or “zones”) to receive announcements via paging. When a page is sent to a paging group, all members of the g...
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Description:
This article details the steps needed to configure an iPECS Cloud customer to sync with an Azure Active Directory and permit access to the Customer Manager or Customer User portals using a Microsoft Logon.
Pre-Requisites:
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Last Updated: 07/18/2025
in iPECS Insights
Any iPECS user can define customized Music on Hold for both internal and external callers. See below for the steps to set it up. In the Customer Manager for the account, click on "Company", then "System Tone & Timer". From there, clic...
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Last Updated: 01/26/2018
in iPECS Cloud User Portal While in Do Not Disturb (DND) mode, incoming calls will not ring your phone, but will go to your voicemail or call forwarding location. DND will be turned on automatically whenever any call forwardin g setting is in effect.
You can also use T...
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation Do one of the following:
Hang up the handset.
If you are using the speakerphone, press the Speaker button again.
If you are using a headset, press the main headset button, or press the Headset button on the phone.
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Last Updated: 01/26/2018
in iPECS Cloud User Portal You can set up to 5 wake up alarm calls to your phone.
Create a wake up alarm
In your browser, go to the iPECS Cloud User Portal and log in.
Expand My Phone & Features and click Wake Up.
Select one of the entri...
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Download ...
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Last Updated: 01/26/2018
in iPECS Cloud User Portal You can enter a feature code on your phone to quickly access a variety of features.
View feature codes
In your browser, go to the iPECS Cloud User Portal and log in.
Expand Company and click Feature Codes.
Search...
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Last Updated: 12/29/2023
in iPECS Cloud 6.0 Enhancements Feature first available: iPECS Cloud version 6.0. License Required: iPECS Premium or Premium Plus users required Description: Users receive a call pickup notification in iPECS ONE if there is an incoming call to any member in a call pick-up gr...
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Call Forward
Do Not Disturb
Wake Up
Mobile Extension
Preset Call Forward