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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation Press the REDIAL softkey to automatically place a call to the last number you dialed.
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You can schedule different voicemail greetings to be played during business hours, after hours, on weekends, and so forth.
Add a scheduled greeting
In your browser, go to the iPECS Cloud User Portal and log in.
Expand My Phone & ...
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To make changes to Extension Gateways, click to select the desired Gateway device, then click Modify, and when you are done click Save.
Required settings are marked with an asterisk; not all displayed settings can be changed here.
Prior t...
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The Polycom Soundstation IP 5000 is a small desktop conference phone. It uses 100Mb Ethernet connectivity, which is not a limiting factor here as it only supports Voice and has no Video or PC pass-through functionality. It is powered by PoE...
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Last Updated: 05/08/2025
in iPECS Insights
Add a phone and a MAC address to an existing customer See the below for the steps to add a phone to a customer account for service or if the customer is adding a phone, you can use the Unshipped Device Allocate option in the Reseller Portal. ...
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Last Updated: 10/06/2020
in Vertical Customer Portal To download the pdf copy of these directions, click here .
Navigating the Vertical Customer Portal
Vertical's new customer portal is here! The customer portal was designed with you in mind. From within the customer portal you can:
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Last Updated: 01/26/2018
in iPECS Cloud User Portal You can set up to 5 wake up alarm calls to your phone.
Create a wake up alarm
In your browser, go to the iPECS Cloud User Portal and log in.
Expand My Phone & Features and click Wake Up.
Select one of the entri...
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