Popular Articles

  1. Voicemail Schedule (User Portal)

    You can schedule different voicemail greetings to be played during business hours, after hours, on weekends, and so forth. Add a scheduled greeting In your browser, go to the  iPECS Cloud User Portal  and log in. Expand My Phone & ...
  2. iPECS ONE Web Client User Guide

    Download ...
  3. Wake Up (User Portal)

    You can set up to 5 wake up alarm calls to your phone. Create a wake up alarm In your browser, go to the  iPECS Cloud User Portal  and log in. Expand My Phone & Features and click Wake Up. Select one of the entri...
  4. Your iPECS Phone Preferences

  5. Feature Codes (User Portal)

    You can enter a feature code on your phone to quickly access a variety of features. View feature codes In your browser, go to the  iPECS Cloud User Portal  and log in. Expand Company and click Feature Codes. Search...
  6. Set Up Shared Lines in iPECS Cloud

    Set Up Phones That Mimic a Squared System or Appearing Lines Using the Shared Lines Feature See the below for the steps to get it set up.  No-charge group features must be requested to set up Shared Lines (for the number of Shared Lines d...
  7. Group Speed Dial (User Portal)

    Group speed dials can be used by all of the members in a group. Group speed dial summary In your browser, go to the  iPECS Cloud User Portal  and log in. Expand Company and click Company Directory. Click Group ...
  8. iPECS ONE support of ACD Group Member license

    Feature first available: iPECS Cloud version 5.5. Licenses Required: Premium iPECS ONE user or Premium Plus iPECS ONE user ACD Group Supervisor or Group Member license Description:  IMPORTANT:   The user MUST be programmed as a 'si...
  9. Dial by Name (User Portal)

    You can dial a call directly after selecting a name from your Company Directory , which lists all of the iPECS extensions.
  10. Polycom Soundstation IP 5000 IP Conference Phone

    The Polycom Soundstation IP 5000 is a small desktop conference phone.  It uses 100Mb Ethernet connectivity, which is not a limiting factor here as it only supports Voice and has no Video or PC pass-through functionality.  It is powered by PoE...