Popular Articles

  1. Speakerphone

    Put a call on speakerphone Press the Speaker button. Hang up the handset. Take a call off speakerphone Pick up the handset. NOTE: When changing between speakerphone and handset, the Mute button...
  2. Wake Up (User Portal)

    You can set up to 5 wake up alarm calls to your phone. Create a wake up alarm In your browser, go to the  iPECS Cloud User Portal  and log in. Expand My Phone & Features and click Wake Up. Select one of the entri...
  3. Extension G/W Management (Manager Portal)

    To make changes to Extension Gateways, click to select the desired Gateway device, then click Modify, and when you are done click Save.  Required settings are marked with an asterisk; not all displayed settings can be changed here. Prior t...
  4. Add a Phone and MAC Address to Existing Customers

    Add a phone and a MAC address to an existing customer See the below for the steps to add a phone to a customer account for service or if the customer is adding a phone, you can use the Unshipped Device Allocate option in the Reseller Portal. ...
  5. Voicemail Schedule (User Portal)

    You can schedule different voicemail greetings to be played during business hours, after hours, on weekends, and so forth. Add a scheduled greeting In your browser, go to the  iPECS Cloud User Portal  and log in. Expand My Phone & ...
  6. Polycom Soundstation IP 5000 IP Conference Phone

    The Polycom Soundstation IP 5000 is a small desktop conference phone.  It uses 100Mb Ethernet connectivity, which is not a limiting factor here as it only supports Voice and has no Video or PC pass-through functionality.  It is powered by PoE...
  7. iPECS Cloud Customer Manager Administrator Guide

    Download ...
  8. Paging Group - information and programming

    Licensing: This feature requires 1 license per defined Paging Group. Overview: Extensions can be grouped into paging groups (or “zones”) to receive announcements via paging.  When a page is sent to a paging group, all members of the g...
  9. Redial

    Press the REDIAL softkey to automatically place a call to the last number you dialed.
  10. Feature Codes (User Portal)

    You can enter a feature code on your phone to quickly access a variety of features. View feature codes In your browser, go to the  iPECS Cloud User Portal  and log in. Expand Company and click Feature Codes. Search...