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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation While a call is muted, the other party cannot hear you, but you can hear them.
Mute the active call
Press the Mute button. The LED on the Mute button lights up.
Or, press the MUTE softkey.
Unmute a call
Press Mute...
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Last Updated: 01/26/2018
in iPECS Cloud User Portal While in Do Not Disturb (DND) mode, incoming calls do not ring your phone, but go directly to your voicemail or call forwarding location. DND is turned on automatically whenever any call forwardin g setting is in effect.
With Timed DND, you ca...
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Feature first available: iPECS Cloud version 5.5. Licenses Required: Premium iPECS ONE user or Premium Plus iPECS ONE user ACD Group Supervisor or Group Member license Description: IMPORTANT: The user MUST be programmed as a 'si...
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Last Updated: 01/26/2018
in iPECS Cloud User Portal While in Do Not Disturb (DND) mode, incoming calls will not ring your phone, but will go to your voicemail or call forwarding location. DND will be turned on automatically whenever any call forwardin g setting is in effect.
You can also use T...
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Download ...
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Description:
This article details the steps needed to configure an iPECS Cloud customer to sync with an Azure Active Directory and permit access to the Customer Manager or Customer User portals using a Microsoft Logon.
Pre-Requisites:
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Search User
Call Forward
Do Not Disturb
Wake Up
Mobile Extension
Preset Call Forward
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Last Updated: 05/08/2025
in iPECS Insights
Add a phone and a MAC address to an existing customer See the below for the steps to add a phone to a customer account for service or if the customer is adding a phone, you can use the Unshipped Device Allocate option in the Reseller Portal. ...
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Licensing:
This feature requires 1 license per defined Paging Group.
Overview:
Extensions can be grouped into paging groups (or “zones”) to receive announcements via paging. When a page is sent to a paging group, all members of the g...
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Last Updated: 07/18/2025
in iPECS Insights
Set up a separate browser window for iPECS ONE
See the below for the steps to get it set up.
Set up iPECS ONE as an App on your Desktop V2.pdf
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