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Phone Configuration
DN Call Failover
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation Put a call on speakerphone
Press the Speaker button.
Hang up the handset.
Take a call off speakerphone
Pick up the handset.
NOTE: When changing between speakerphone and handset, the Mute button...
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Description:
This article details the steps needed to configure an iPECS Cloud customer to sync with an Azure Active Directory and permit access to the Customer Manager or Customer User portals using a Microsoft Logon.
Pre-Requisites:
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Last Updated: 01/26/2018
in iPECS Cloud User Portal While in Do Not Disturb (DND) mode, incoming calls will not ring your phone, but will go to your voicemail or call forwarding location. DND will be turned on automatically whenever any call forwardin g setting is in effect.
You can also use T...
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Last Updated: 01/26/2018
in iPECS Cloud User Portal While in Do Not Disturb (DND) mode, incoming calls do not ring your phone, but go directly to your voicemail or call forwarding location. DND is turned on automatically whenever any call forwardin g setting is in effect.
With Timed DND, you ca...
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Last Updated: 10/06/2020
in Vertical Customer Portal To download the pdf copy of these directions, click here .
Navigating the Vertical Customer Portal
Vertical's new customer portal is here! The customer portal was designed with you in mind. From within the customer portal you can:
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation Press the REDIAL softkey to automatically place a call to the last number you dialed.
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To make changes to Extension Gateways, click to select the desired Gateway device, then click Modify, and when you are done click Save.
Required settings are marked with an asterisk; not all displayed settings can be changed here.
Prior t...
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You can schedule different voicemail greetings to be played during business hours, after hours, on weekends, and so forth.
Add a scheduled greeting
In your browser, go to the iPECS Cloud User Portal and log in.
Expand My Phone & ...
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Last Updated: 01/26/2018
in iPECS Cloud User Portal You can set up to 5 wake up alarm calls to your phone.
Create a wake up alarm
In your browser, go to the iPECS Cloud User Portal and log in.
Expand My Phone & Features and click Wake Up.
Select one of the entri...