-
Search User
Call Forward
Do Not Disturb
Wake Up
Mobile Extension
Preset Call Forward
-
Search User List
Add/ Modify / Delete User
Download and Upload User List
-
Last Updated: 01/26/2018
in iPECS Cloud User Portal While in Do Not Disturb (DND) mode, incoming calls do not ring your phone, but go directly to your voicemail or call forwarding location. DND is turned on automatically whenever any call forwardin g setting is in effect.
With Timed DND, you ca...
-
Last Updated: 01/26/2018
in iPECS Cloud User Portal While in Do Not Disturb (DND) mode, incoming calls will not ring your phone, but will go to your voicemail or call forwarding location. DND will be turned on automatically whenever any call forwardin g setting is in effect.
You can also use T...
-
Description:
This article details the steps needed to configure an iPECS Cloud customer to sync with an Azure Active Directory and permit access to the Customer Manager or Customer User portals using a Microsoft Logon.
Pre-Requisites:
...
-
Last Updated: 07/18/2025
in iPECS Insights
Set Up Phones That Mimic a Squared System or Appearing Lines Using the Shared Lines Feature See the below for the steps to get it set up. No-charge group features must be requested to set up Shared Lines (for the number of Shared Lines d...
-
Last Updated: 01/24/2018
in iPECS Cloud Phone Operation Do one of the following:
Hang up the handset.
If you are using the speakerphone, press the Speaker button again.
If you are using a headset, press the main headset button, or press the Headset button on the phone.
...
-
Search
Phone Configuration
DN Call Failover
-
Last Updated: 01/24/2018
in iPECS Cloud Phone Operation Put a call on speakerphone
Press the Speaker button.
Hang up the handset.
Take a call off speakerphone
Pick up the handset.
NOTE: When changing between speakerphone and handset, the Mute button...
-
Feature first available: iPECS Cloud version 5.5. Licenses Required: Premium iPECS ONE user or Premium Plus iPECS ONE user ACD Group Supervisor or Group Member license Description: IMPORTANT: The user MUST be programmed as a 'si...