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Last Updated: 01/26/2018
in iPECS Cloud Phone Operation Group speed dials are available all members of a group, and are set up by your iPECS administrator. (Your administrator may also create system speed dials that are available to all iPECS users, and you can create station speed dials yourself t...
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Login to the web page for the gateway; by default, it uses a static IP address, in the 10.10.10.0 /24 network.
NOTE: Seemingly this IP assignment by default varies by device. Your best bet is to run Wireshark on your PC (assuming it is o...
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation If you reach a busy extension, you can camp on to the extension until that user answers. While camped, you will be on hold until the call is answered.
You can camp on to an extension that already has a camped call (up to 5 calls can camp on t...
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You greeting is what callers hear when they reach your voicemail. You can specify different greetings for business hours, after hours, weekends, and so forth using voicemail scheduling .
To record a voicemail greeting, you must use your iPE...
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You use your voicemail password to login to listen to your voicemail using the iPECS UCE Desktop Client, Smartphone Client, or your iPECS phone.
Change the voicemail password
In your browser, go to the iPECS Cloud User Portal and...
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Press the Speakerphone button to toggle between speakerphone mode and handset/headset mode, whichever you are currently using.
Use the Up and Down volume buttons to adjust ring, handset, and speakerphone volume.
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Last Updated: 09/27/2022
in iPECS ONE Mobile app Installing the Vertical iPECS ONE mobile app and overview of important features. ...
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Download ...
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Last Updated: 07/18/2025
in iPECS Insights
Any iPECS Premium or Premium Plus Desktop User has access to the Click to Dial option. See the below for the steps to get it set up. Open iPECS ONE in Chrome. Click on your photo or initials in the upper right-hand corner of the screen....
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation While a call is muted, the other party cannot hear you, but you can hear them.
Mute the active call
Press the Mute button. The LED on the Mute button lights up.
Or, press the MUTE softkey.
Unmute a call
Press Mute...