Popular Articles

  1. Camp On

    If you reach a busy extension, you can camp on to the extension until that user answers.  While camped, you will be on hold until the call is answered.​ You can camp on to an extension that already has a camped call (up to 5 calls can camp on t...
  2. My Information (User Portal)

    My Information contains your iPECS account details and settings. ID: Your unique iPECS User ID, used to log into the iPECS User Portal.  (Display-only) Name: Your first and last name that identifies you throughout iPECS , for example on...
  3. TDM Extension Gateway - Device configuration

    Login to the web page for the gateway; by default, it uses a static IP address, in the 10.10.10.0 /24 network.  NOTE:   Seemingly this IP assignment by default varies by device.  Your best bet is to run Wireshark on your PC (assuming it is o...
  4. Time Schedule (Manager Portal)

    Time schedules define the operating hours of a customer and can be defined for their entire company or at a site level. You can make one schedule the default schedule. By default this is assigned to the entire company (all sites); but can be ov...
  5. Speakerphone Button

    Press the Speakerphone button to toggle between speakerphone mode and handset/headset mode, whichever you are currently using. Use the Up and Down volume buttons to adjust ring, handset, and speakerphone volume. ...
  6.  iPECS ONE - Mobile App Features

    Installing the Vertical iPECS ONE mobile app and overview of important features. ...
  7. Mute

    While a call is muted, the other party cannot hear you, but you can hear them. Mute the active call Press the Mute button. The LED on the Mute button lights up.  Or, press the MUTE softkey. Unmute a call Press Mute...
  8. User Feature Configuration (Manager Portal)

    Search User Call Forward Do Not Disturb Wake Up Mobile Extension Preset Call Forward
  9. User Setup (Manager Portal)

    Search User List Add/ Modify / Delete User Download and Upload User List
  10. End a Call

    Do one of the following: Hang up the handset. If you are using the speakerphone, press the Speaker button again. If you are using a headset, press the main headset button, or press the Headset button on the phone. ...