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Last Updated: 01/26/2018
in iPECS Cloud Phone Operation You can dial a call directly after selecting a name from the iPECS directory , which lists all of the iPECS extensions.
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You use your voicemail password to login to listen to your voicemail using the iPECS UCE Desktop Client, Smartphone Client, or your iPECS phone.
Change the voicemail password
In your browser, go to the iPECS Cloud User Portal and...
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You greeting is what callers hear when they reach your voicemail. You can specify different greetings for business hours, after hours, weekends, and so forth using voicemail scheduling .
To record a voicemail greeting, you must use your iPE...
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation If you reach a busy extension, you can camp on to the extension until that user answers. While camped, you will be on hold until the call is answered.
You can camp on to an extension that already has a camped call (up to 5 calls can camp on t...
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Press the Speakerphone button to toggle between speakerphone mode and handset/headset mode, whichever you are currently using.
Use the Up and Down volume buttons to adjust ring, handset, and speakerphone volume.
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Time schedules define the operating hours of a customer and can be defined for their entire company or at a site level.
You can make one schedule the default schedule. By default this is assigned to the entire company (all sites); but can be ov...
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Last Updated: 09/27/2022
in iPECS ONE Mobile app Installing the Vertical iPECS ONE mobile app and overview of important features. ...
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation While a call is muted, the other party cannot hear you, but you can hear them.
Mute the active call
Press the Mute button. The LED on the Mute button lights up.
Or, press the MUTE softkey.
Unmute a call
Press Mute...
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Download ...
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Last Updated: 07/18/2025
in iPECS Insights
Any iPECS Premium or Premium Plus Desktop User has access to the Click to Dial option. See the below for the steps to get it set up. Open iPECS ONE in Chrome. Click on your photo or initials in the upper right-hand corner of the screen....