-
View voice messages
In your browser, go to the iPECS Cloud User Portal and log in.
Expand Inbox and click Voicemail Message.
The message list does not update automatically as additional messages arrive. If you leave Voicem...
-
Last Updated: 01/26/2018
in iPECS Cloud Phone Operation
Group speed dials are available all members of a group, and are set up by your iPECS administrator. (Your administrator may also create system speed dials that are available to all iPECS users, and you can create station speed dials yourself t...
-
Download ...
-
Last Updated: 07/31/2026
in iPECS Cloud Manager Portal
The Company section %%%:
Company Details
Line Settings
Time Schedule
Call Barring
Site Management
LCM Management
Extension G/W Management
Trunk G/W Management
DECT Base Management
System Tone & Timer...
-
Last Updated: 07/18/2025
in iPECS Insights
Any iPECS Premium or Premium Plus Desktop User has access to the Click to Dial option. See the below for the steps to get it set up. Open iPECS ONE in Chrome. Click on your photo or initials in the upper right-hand corner of the screen....
-
Feature first available: iPECS Cloud version 5.5. Licenses Required: Premium iPECS ONE user or Premium Plus iPECS ONE user ACD Group Supervisor or Group Member license Description: IMPORTANT: The user MUST be programmed as a 'si...
-
Last Updated: 01/24/2018
in iPECS Cloud Phone Operation
If you are on a call, Call Waiting alerts you when another call comes in.
You hear a beep tone over the active conversation.
The LED on the Hold button flashes.
Answer a waiting call
Press the Hold button. The current...
-
To download the iPECS Cloud FAQ for Agent Dealers, click here. To download the iPECS Cloud FAQ for Reseller Dealers, click here. ...
-
You use your voicemail password to login to listen to your voicemail using the iPECS UCE Desktop Client, Smartphone Client, or your iPECS phone.
Change the voicemail password
In your browser, go to the iPECS Cloud User Portal and...
-
Press the Speakerphone button to toggle between speakerphone mode and handset/headset mode, whichever you are currently using.
Use the Up and Down volume buttons to adjust ring, handset, and speakerphone volume.
...