Popular Articles

  1. Call Detail History (User Portal)

    Call History lists your incoming and outgoing calls:   Call Detail History provides more information about a specific call or calls. You can focus the list of calls by specifying a date and time period, or searching for specific call durati...
  2. My Information (User Portal)

    My Information contains your iPECS account details and settings. ID: Your unique iPECS User ID, used to log into the iPECS User Portal.  (Display-only) Name: Your first and last name that identifies you throughout iPECS , for example on...
  3. Company Directory (User Portal)

    You company directory offers a variety of ways to make a call: Group speed dials that can be used by all of the members in a group. ( Station speed dials that you create yourself  are not available in the iPECS User Portal---use your phon...
  4. Hot Desk

    Hot Desk lets your log in and out of an extension, rather then having a fixed phone extension. This is useful in a call center environment where a desk can be shared by multiple users, or if you are using a guest office. Hot Desk login ...
  5. Voicemail Settings (User Portal)

    Voicemail settings Voicemail Password: Used to log in to listen to your voicemail. Between 4  to 12 digits. 0-9, *, #.  See  Voicemail Password . E-mail Notification: When a new voice message is received, send Text Only or Attach Voi...
  6. iPECS Cloud Customer Manager Administrator Guide

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  7. Check Voicemail (User Portal)

    View voice messages In your browser, go to the  iPECS Cloud User Portal  and log in. Expand Inbox and click Voicemail Message. The message list does not update automatically as additional messages arrive. If you leave Voicem...
  8. iPECS ONE Web Client User Guide

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  9. Company (Manager Portal)

    The Company section  %%%: Company Details Line Settings Time Schedule Call Barring Site Management LCM Management Extension G/W Management Trunk G/W Management System Tone Voicemail Service Compan...
  10. TDM Extension Gateway - Device configuration

    Login to the web page for the gateway; by default, it uses a static IP address, in the 10.10.10.0 /24 network.  NOTE:   Seemingly this IP assignment by default varies by device.  Your best bet is to run Wireshark on your PC (assuming it is o...