Popular Articles

  1. You've Got Mail!

    You'll know when you receive a new voice message in a variety of ways. All of these indicators will turn off when you have listened to all new voice messages. The Message button on the phone flashes. When you take the phone off-hook, yo...
  2. Company Directory (User Portal)

    You company directory offers a variety of ways to make a call: Group speed dials that can be used by all of the members in a group. ( Station speed dials that you create yourself  are not available in the iPECS User Portal---use your phon...
  3. Call Waiting

    If you are on a call, Call Waiting alerts you when another call comes in. You hear a beep tone over the active conversation. The LED on the Hold button flashes. Answer a waiting call Press the Hold button. The current...
  4. Check Voicemail (User Portal)

    View voice messages In your browser, go to the  iPECS Cloud User Portal  and log in. Expand Inbox and click Voicemail Message. The message list does not update automatically as additional messages arrive. If you leave Voicem...
  5. Call Detail History (User Portal)

    Call History lists your incoming and outgoing calls:   Call Detail History provides more information about a specific call or calls. You can focus the list of calls by specifying a date and time period, or searching for specific call durati...
  6. Voicemail Settings (User Portal)

    Voicemail settings Voicemail Password: Used to log in to listen to your voicemail. Maximum 4 characters. See  Voicemail Password . E-mail Notification: When a new voice message is received, send Text Only or Attach Voice File. If Dis...
  7. Group Speed Dial

    Group speed dials are available all members of a group, and are set up by your iPECS administrator.  (Your administrator may also create system speed dials  that are available to all iPECS users, and you can  create station speed dials  yourself t...
  8. Dial by Name

    You can dial a call directly after selecting a name from the iPECS directory , which lists all of the iPECS extensions.
  9. Voicemail Password (User Portal)

    You  use your voicemail password to login to listen to your voicemail using the iPECS  UCE Desktop Client, Smartphone Client, or your iPECS phone. Change the voicemail password In your browser, go to the  iPECS Cloud User Portal  and...
  10. My Information (User Portal)

    My Information contains your iPECS account details and settings. ID: Your unique iPECS User ID, used to log into the iPECS User Portal.  (Display-only) Name: Your first and last name that identifies you throughout iPECS , for example on...