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Last Updated: 02/05/2018
in iPECS Cloud User Portal You company directory offers a variety of ways to make a call:
Group speed dials that can be used by all of the members in a group. ( Station speed dials that you create yourself are not available in the iPECS User Portal---use your phon...
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation If you are on a call, Call Waiting alerts you when another call comes in.
You hear a beep tone over the active conversation.
The LED on the Hold button flashes.
Answer a waiting call
Press the Hold button. The current...
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View voice messages
In your browser, go to the iPECS Cloud User Portal and log in.
Expand Inbox and click Voicemail Message.
The message list does not update automatically as additional messages arrive. If you leave Voicem...
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Last Updated: 02/05/2018
in iPECS Cloud User Portal Call History lists your incoming and outgoing calls:
Call Detail History provides more information about a specific call or calls. You can focus the list of calls by specifying a date and time period, or searching for specific call durati...
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Last Updated: 01/26/2018
in iPECS Cloud Phone Operation You can dial a call directly after selecting a name from the iPECS directory , which lists all of the iPECS extensions.
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Voicemail settings
Voicemail Password: Used to log in to listen to your voicemail. Maximum 4 characters. See Voicemail Password .
E-mail Notification: When a new voice message is received, send Text Only or Attach Voice File. If Dis...
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Last Updated: 01/26/2018
in iPECS Cloud Phone Operation Group speed dials are available all members of a group, and are set up by your iPECS administrator. (Your administrator may also create system speed dials that are available to all iPECS users, and you can create station speed dials yourself t...
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You greeting is what callers hear when they reach your voicemail. You can specify different greetings for business hours, after hours, weekends, and so forth using voicemail scheduling .
To record a voicemail greeting, you must use your iPE...
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation If you reach a busy extension, you can camp on to the extension until that user answers. While camped, you will be on hold until the call is answered.
You can camp on to an extension that already has a camped call (up to 5 calls can camp on t...
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You use your voicemail password to login to listen to your voicemail using the iPECS UCE Desktop Client, Smartphone Client, or your iPECS phone.
Change the voicemail password
In your browser, go to the iPECS Cloud User Portal and...