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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation Important! Check applicable laws in your area before recording calls.
Call recordings are saved in your voice mailbox.
Start automatic call recording before dialing
Lift the handset or press the Speaker button.
Enter 533 (...
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Last Updated: 12/31/2020
in iPECS Cloud Manager Portal The Company section %%%:
Company Details
Line Settings
Time Schedule
Call Barring
Site Management
LCM Management
Extension G/W Management
Trunk G/W Management
System Tone
Voicemail Service
Compan...
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Along with the numeric keypad, speaker button, volume keys, and navigational control buttons , there are nine physical, labeled feature buttons on your iPECS phone:
Menu: Open the programming interface for your phone. Typically, you...
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You can download additional ringtones from the iPECS server. Downloaded ringtones replace whatever ringtones are currently stored in ringtone numbers 5, 6, 7 and 8 . on your phone.
See Modify Ringtone for steps to select a new ringtone f...
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To download the iPECS Cloud FAQ for Agent Dealers, click here. To download the iPECS Cloud FAQ for Reseller Dealers, click here. ...
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Three softkeys are located below the iPECS phone's LCD, and are assigned pre-programmed functions that change during phone operation to offer you different features relevant to the current state of the phone. For example, when you are on a call,...
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation Hot Desk lets your log in and out of an extension, rather then having a fixed phone extension. This is useful in a call center environment where a desk can be shared by multiple users, or if you are using a guest office.
Hot Desk login
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation If you are on a call, Call Waiting alerts you when another call comes in.
You hear a beep tone over the active conversation.
The LED on the Hold button flashes.
Answer a waiting call
Press the Hold button. The current...
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You'll know when you receive a new voice message in a variety of ways. All of these indicators will turn off when you have listened to all new voice messages.
The Message button on the phone flashes.
When you take the phone off-hook, yo...
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Last Updated: 02/05/2018
in iPECS Cloud User Portal You company directory offers a variety of ways to make a call:
Group speed dials that can be used by all of the members in a group. ( Station speed dials that you create yourself are not available in the iPECS User Portal---use your phon...