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Last Updated: 09/25/2024
in iPECS Insights
Night Mode Settings - Programming and Usage Steps The system has the ability to switch between Day and Night mode automatically based on the Company Time Schedule. This would apply to a customer who is not using an Auto Attendant to answer ...
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You can download additional ringtones from the iPECS server. Downloaded ringtones replace whatever ringtones are currently stored in ringtone numbers 5, 6, 7 and 8 . on your phone.
See Modify Ringtone for steps to select a new ringtone f...
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Last Updated: 01/26/2018
in iPECS Cloud Phone Operation Extensions are grouped into “zones” to receive announcements via paging. You can send pages to any or all of the internal page zones defined in the system. Extensions not assigned to any page zone will not receive pages.
Page zones 01-9...
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Along with the numeric keypad, speaker button, volume keys, and navigational control buttons , there are nine physical, labeled feature buttons on your iPECS phone:
Menu: Open the programming interface for your phone. Typically, you...
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Last Updated: 01/26/2018
in iPECS Cloud Phone Operation Your iPECS administrator may create system speed dials that are available all AiPECS las users. (Your administrator may also create group speed dials that are available to all members of a group, and you can create station speed dials yourself...
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You'll know when you receive a new voice message in a variety of ways. All of these indicators will turn off when you have listened to all new voice messages.
The Message button on the phone flashes.
When you take the phone off-hook, yo...
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Last Updated: 04/05/2018
in iPECS Cloud User Portal Launch the iPECS User Portal
Your iPECS administrator will provide you with your iPECS user ID and initial password to use to log in to the User Portal.
In your browser go to:
http://ipecscloud.vertical.com
Selec...
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Last Updated: 02/05/2018
in iPECS Cloud User Portal View call recordings
In your browser, go to the iPECS Cloud User Portal and log in.
Expand Inbox and click Call Recording Message.
The call recording list does not update automatically. If you leave Call Recording Message ...
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Three softkeys are located below the iPECS phone's LCD, and are assigned pre-programmed functions that change during phone operation to offer you different features relevant to the current state of the phone. For example, when you are on a call,...
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Time schedules define the operating hours of a customer and can be defined for their entire company or at a site level.
You can make one schedule the default schedule. By default this is assigned to the entire company (all sites); but can be ov...