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Last Updated: 01/26/2018
in iPECS Cloud Phone Operation Your iPECS administrator may create system speed dials that are available all AiPECS las users. (Your administrator may also create group speed dials that are available to all members of a group, and you can create station speed dials yourself...
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You can download additional ringtones from the iPECS server. Downloaded ringtones replace whatever ringtones are currently stored in ringtone numbers 5, 6, 7 and 8 . on your phone.
See Modify Ringtone for steps to select a new ringtone f...
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Last Updated: 02/05/2018
in iPECS Cloud User Portal Phone Configuration displays information about your iPECS desktop phone. You can assign features to buttons on your phone here, and also restart your phone if necessary.
View phone configuration
In your browser, go to the iPECS Clo...
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Along with the numeric keypad, speaker button, volume keys, and navigational control buttons , there are nine physical, labeled feature buttons on your iPECS phone:
Menu: Open the programming interface for your phone. Typically, you...
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Three softkeys are located below the iPECS phone's LCD, and are assigned pre-programmed functions that change during phone operation to offer you different features relevant to the current state of the phone. For example, when you are on a call,...
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Last Updated: 12/31/2020
in iPECS Cloud Manager Portal The Company section %%%:
Company Details
Line Settings
Time Schedule
Call Barring
Site Management
LCM Management
Extension G/W Management
Trunk G/W Management
System Tone
Voicemail Service
Compan...
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Last Updated: 02/05/2018
in iPECS Cloud User Portal View call recordings
In your browser, go to the iPECS Cloud User Portal and log in.
Expand Inbox and click Call Recording Message.
The call recording list does not update automatically. If you leave Call Recording Message ...
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To download the iPECS Cloud FAQ for Agent Dealers, click here. To download the iPECS Cloud FAQ for Reseller Dealers, click here. ...
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation Hot Desk lets your log in and out of an extension, rather then having a fixed phone extension. This is useful in a call center environment where a desk can be shared by multiple users, or if you are using a guest office.
Hot Desk login
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You'll know when you receive a new voice message in a variety of ways. All of these indicators will turn off when you have listened to all new voice messages.
The Message button on the phone flashes.
When you take the phone off-hook, yo...