Popular Articles

  1. Direct Voicemail Transfer

    You can transfer a call directly to another extension's voicemail. The caller will hear the extension's voice mailbox greeting and can record a message after the tone. Transfer to voicemail While on a call, press the TRANS softkey. ...
  2.  iPECS ONE - Desktop Features

    Accessing Vertical iPECS ONE for desktop and an overview of its important features. ...
  3. Answer a Call

    Do one of the following: Pick up the handset. Press the Speaker button. If you are using a headset, press the main button on the headset or press the Headset button on the phone.  ​If your headset is not plugged in ...
  4. iPECS One multi-client support being used alongside IP DECT & 3rd party SIP phones.

    Feature first available: iPECS Cloud version 5.5. License Required: Premium iPECS One user or Premium Plus iPECS One user Description:  IMPORTANT:   If an existing IP DECT or 3rd party SIP device user ...
  5. Voicemail Main Menu

    Press the Message button. Press  2  (for VMS:2). Enter your 4-digit voicemail password (the default password is "1234"). If you are a new user, be sure to  change the default password . From the Main Menu: Press 1 ...
  6. IP sets: 1080i / 1048iDSS / 1048iLSS

    Support first available: iPECS Cloud version 4.0. Description: New first party endpoints for use with the iPECS Cloud. 1080i: Premium IP phone based on Android 10. 7" 1024x600 multi-touch display. Bluetooth 5.0. ...
  7. Record Call

    Important! Check applicable laws in your area before recording calls. Call recordings are saved in your voice mailbox. Start automatic call recording before dialing Lift the handset or press the Speaker button. Enter 533 (...
  8. Spectralink 8440

    The Spectralink 8440 is a color display cordless phone with 802.11n Wi-Fi connectivity over both 2.4Ghz and 5Ghz ranges. Spectralink 8440 Setup Connect the Spectralink to your network according to the instructions included with the ...
  9. Hold

    To place a call on hold, press the Hold button. To return to the call, press the Hold button again.
  10. Phone Configuration (User Portal)

    Phone Configuration displays information about your iPECS desktop phone. You can assign features to buttons on your phone here,  and also restart your phone if necessary. View phone configuration In your browser, go to the  iPECS Clo...