Popular Articles

  1. WebHID support added for Chrome and Edge

    Feature first available: iPECS Cloud version 6.1. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  WebHID (Web Human Interface Devices) Allows Web applic...
  2. Grandstream HT801 (Park & Page use ONLY)

    The HT801 is used in a special case for the Park & Page application and connects to an analog paging interface.  NOTE :   The HT801 is NOT enabled or supported to be assigned to a user. HT801 Setup Connect the HT801...
  3. Spectralink 8440

    The Spectralink 8440 is a color display cordless phone with 802.11n Wi-Fi connectivity over both 2.4Ghz and 5Ghz ranges. Spectralink 8440 Setup Connect the Spectralink to your network according to the instructions included with the ...
  4. Direct Voicemail Transfer

    You can transfer a call directly to another extension's voicemail. The caller will hear the extension's voice mailbox greeting and can record a message after the tone. Transfer to voicemail While on a call, press the TRANS softkey. ...
  5. iPECS One multi-client support being used alongside IP DECT & 3rd party SIP phones.

    Feature first available: iPECS Cloud version 5.5. License Required: Premium iPECS One user or Premium Plus iPECS One user Description:  IMPORTANT:   If an existing IP DECT or 3rd party SIP device user ...
  6. Answer a Call

    Do one of the following: Pick up the handset. Press the Speaker button. If you are using a headset, press the main button on the headset or press the Headset button on the phone.  ​If your headset is not plugged in ...
  7.  iPECS ONE - Desktop Features

    Accessing Vertical iPECS ONE for desktop and an overview of its important features. ...
  8. Night Mode Settings - Programming and Usage Steps

    Night Mode Settings - Programming and Usage Steps The system has the ability to switch between Day and Night mode automatically based on the Company Time Schedule.  This would apply to a customer who is not using an Auto Attendant to answer ...
  9. Record Call

    Important! Check applicable laws in your area before recording calls. Call recordings are saved in your voice mailbox. Start automatic call recording before dialing Lift the handset or press the Speaker button. Enter 533 (...
  10. Voicemail Main Menu

    Press the Message button. Press  2  (for VMS:2). Enter your 4-digit voicemail password (the default password is "1234"). If you are a new user, be sure to  change the default password . From the Main Menu: Press 1 ...