Popular Articles

  1. Answer a Call

    Do one of the following: Pick up the handset. Press the Speaker button. If you are using a headset, press the main button on the headset or press the Headset button on the phone.  ​If your headset is not plugged in ...
  2. Voicemail Main Menu

    Press the Message button. Press  2  (for VMS:2). Enter your 4-digit voicemail password (the default password is "1234"). If you are a new user, be sure to  change the default password . From the Main Menu: Press 1 ...
  3. Cisco SPA 112 2-Port Phone Adapter

    The SPA 112 connects 2 analog phones to a VoIP service provider.   SPA 112 Setup Connect the SPA 112 to your network according to the instructions included with the device. When the IP address is discovered, enter it in th...
  4. IP sets: 1080i / 1048iDSS / 1048iLSS

    Support first available: iPECS Cloud version 4.0. Description: New first party endpoints for use with the iPECS Cloud. 1080i: Premium IP phone based on Android 10. 7" 1024x600 multi-touch display. Bluetooth 5.0. ...
  5.  iPECS ONE - Desktop Features

    Accessing Vertical iPECS ONE for desktop and an overview of its important features. ...
  6. Launch the iPECS Cloud User Portal

    ​Launch the iPECS User Portal Your iPECS administrator will provide you with your iPECS  user ID and initial password to use to log in to the User Portal.  In your browser go to:  http://ipecscloud.vertical.com Selec...
  7. System Speed Dial

    Your iPECS administrator may create system speed dials that are available all AiPECS las users.  (Your administrator may also create  group speed dials  that are available to all members of a group, and you can  create  station speed dials  yourself...
  8. Hold

    To place a call on hold, press the Hold button. To return to the call, press the Hold button again.
  9. Page

    Extensions are grouped into “zones” to receive announcements via paging.  You can send pages to any or all of the internal page zones defined in the system.  Extensions not assigned to any page zone will not receive pages. Page zones 01-9...
  10. iPECS One multi-client support being used alongside IP DECT & 3rd party SIP phones.

    Feature first available: iPECS Cloud version 5.5. License Required: Premium iPECS One user or Premium Plus iPECS One user Description:  IMPORTANT:   If an existing IP DECT or 3rd party SIP device user ...