Popular Articles

  1. Your iPECS Cloud Phone

    Your iPECS Cloud desktop phone  is one of the Vertical Edge IP Series of phones: 9840C Color Executive Desk Phone 9830 Professional Desk Phone 9820  Standard Phone 9802 Basic Phone Each phone has slight differences depending on the model. ...
  2. Make a Call

    Do one of the following: Pick up the handset Press the Speaker button  Press the main button on your headset, or press the Headset button Dial the number: For an external number: Dial 9+10-digi...
  3. Programmable Flex Buttons

    Your iPECS  phone comes with some pre-programmed physical buttons for one-touch access to additional features.  These flexible buttons are located to the left and right of your phone's LCD and the button labels are displayed on the LCD itself. ...
  4. Directory

    You company directory offers a variety of ways to make a call: Station speed dials that you create yourself. Group speed dials that can be used by all of the members in a group. A dial-by-name directory list of all e iPECS extension...
  5. iPECS Cloud User Portal

  6. Headset

    Connect your headset to the headset port on the bottom of your iPECS phone. In Headset mode, pressing the Speaker button sends audio to the headset instead of the speakerphone.  To make a call, press the main button on your headset, or pres...
  7. iPECS Cloud Support

    If you need help, contact  iPECS Cloud  Support: E-mail service@vertical.com Call us at 877-VERTICAL (877-837-8422)   ...
  8. Assign Phone Feature Buttons (User Portal)

    You can configure any available flex buttons on your iPECS desktop phone for quick access to features that you use often. (Your phone comes with some pre-assigned flex buttons that you cannot change.) Add flex buttons In your browser, ...
  9.  Vertical 1050i Phone - Features and Functions

    Basic and advanced features and functions for the Vertical 1050i IP phone and other 1000i series phones. ...
  10. Cisco SPA 112 2-Port Phone Adapter

    The SPA 112 connects 2 analog phones to a VoIP service provider.   SPA 112 Setup Connect the SPA 112 to your network according to the instructions included with the device. When the IP address is discovered, enter it in th...