Popular Articles

  1. Your iPECS Cloud Phone

    Your iPECS Cloud desktop phone  is one of the Vertical Edge IP Series of phones: 9840C Color Executive Desk Phone 9830 Professional Desk Phone 9820  Standard Phone 9802 Basic Phone Each phone has slight differences depending on the model. ...
  2. Make a Call

    Do one of the following: Pick up the handset Press the Speaker button  Press the main button on your headset, or press the Headset button Dial the number: For an external number: Dial 9+10-digi...
  3. Programmable Flex Buttons

    Your iPECS  phone comes with some pre-programmed physical buttons for one-touch access to additional features.  These flexible buttons are located to the left and right of your phone's LCD and the button labels are displayed on the LCD itself. ...
  4. iPECS Cloud User Portal

  5. Directory

    You company directory offers a variety of ways to make a call: Station speed dials that you create yourself. Group speed dials that can be used by all of the members in a group. A dial-by-name directory list of all e iPECS extension...
  6. Headset

    Connect your headset to the headset port on the bottom of your iPECS phone. In Headset mode, pressing the Speaker button sends audio to the headset instead of the speakerphone.  To make a call, press the main button on your headset, or pres...
  7. iPECS Cloud Support

    If you need help, contact  iPECS Cloud  Support: E-mail service@vertical.com Call us at 877-VERTICAL (877-837-8422)   ...
  8. Assign Phone Feature Buttons (User Portal)

    You can configure any available flex buttons on your iPECS desktop phone for quick access to features that you use often. (Your phone comes with some pre-assigned flex buttons that you cannot change.) Add flex buttons In your browser, ...
  9.  Vertical 1050i Phone - Features and Functions

    Basic and advanced features and functions for the Vertical 1050i IP phone and other 1000i series phones. ...
  10. Direct Voicemail Transfer

    You can transfer a call directly to another extension's voicemail. The caller will hear the extension's voice mailbox greeting and can record a message after the tone. Transfer to voicemail While on a call, press the TRANS softkey. ...