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You can set a different ring tone for internal (Intercom) and external (Trunk) calls. Follow the instructions for your phone model.
You can also download additional ringtones .
iPECS 9x20 and 9x30 phones:
Select the ringtone for in...
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Press the Message button.
Press 2 (for VMS:2).
Enter your 4-digit voicemail password (the default password is "1234"). If you are a new user, be sure to change the default password .
From the Main Menu , press 1 to listen to yo...
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Last Updated: 01/26/2018
in iPECS Cloud User Portal
Call History lists your incoming and outgoing calls:
Call Summary summarizes all of your calls. You can focus the list by specifying a date and time period, or searching for specific call durations.
Call Detail History ...
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Use the Volume - and Volume + toggle button to adjust volume settings:
Handset volume
Headset volume
Speakerphone volume
Ringer volume
...
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Last Updated: 11/07/2023
in iPECS Cloud Phone Operation Your iPECS Cloud desktop phone is one of the Vertical Edge IP Series of phones: 9840C Color Executive Desk Phone 9830 Professional Desk Phone 9820 Standard Phone 9802 Basic Phone Each phone has slight differences depending on the model. ...
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Last Updated: 07/31/2018
in iPECS Cloud Phone Operation When you transfer a call to another iPECS extension, you can announce the call by speaking with the receiving part before completing the transfer, or transfer the call immediately with no announcement. You can also transfer a call directly to anot...
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Press the Message button.
Press 2 (for VMS:2).
Enter your 4-digit voicemail password (the default password is "1234"). If you are a new user, be sure to change the default password.
From the Main Menu , press 3 to change your pa...
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation A call ringing at an extension can be picked-up by users at other extensions.
Call Backs are not subject to Call Pickup.
Direct Call Pickup
Lift the handset or press the Speaker button.
Enter 511 ( feature code for Direct ...
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation If an extension is busy when you call it, you can request a callback when the extension is available. When you receive a callback, a call is placed to the previously-busy extension. You can only request a single callback at a time.
Request a Ca...
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You greeting is what callers hear when they reach your voicemail.
Press the Message button.
Press 2 (for VMS:2).
Enter your 4-digit voicemail password (the default password is "1234"). If you are a new user, be sure to change the...