New Articles

  1. UI Enhancements

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  iPECS Cloud 6.0 comes with several UI enhancements: Video Conference Moderator ...
  2. Mobile App UI/GUI Revision

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  iPECS ONE has a new mobile client GUI for phone and tablet. The v4 Mobile Client UI...
  3. ONE Outlook Add-In

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  The new iPECS ONE Outlook add-in application for Windows and Mac allows users to sc...
  4. Sennheiser USB Headset Integration

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Premium or Premium Plus users required Description:  Sennheiser USB headsets (SC130 USB, SC260 USB, SDW 5064 DECT, and DW PRo 1 USB ML) are now compatible with iPECS ONE....
  5. Call Forwarding Info Display

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Premium or Premium Plus users required Description:  in iPECS ONE, you can now display the information of the original caller of the forwarded call.  ...
  6. Recording Button Disable Option

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Premium or Premium Plus users required Description:  There is now an option in iPECS ONE desktop client to disable the record button when recording functionality is not s...
  7. Call Pick-Up with Notification

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Premium or Premium Plus users required Description:  Users receive a call pickup notification in iPECS ONE if there is an incoming call to any member in a call pick-up gr...
  8. iPECS ONE Personal Directory contact limit increased

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Premium or Premium Plus licenses required for iPECS ONE  Description:  The personal directory in iPECS ONE now supports three thousand (3,000) contact...
  9. CRM Enhancement to search Caller ID

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud CRM licensing is required to use this feature. Description:  There is now an option for a CRM Pop-Up to search CID. This option is available on ...
  10. Requesting No-Charge Additional Features in iPECS Cloud

    Requesting No-Charge Additional Features There are many no-charge features that you may need to add to your customers’ accounts and that is done within your Reseller Portal.  Examples of those features include hunt groups, paging groups, pic...