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Created On: 10/27/2023
in iPECS Insights Add a new (Premium) User with a Change Order Simply follow the steps below. First, you must get a change order signed by the customer to remove and add licenses. Look for that document in the dashboard section of the Dealer Portal . &...
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Created On: 09/26/2023
in iPECS Insights Any iPECS user can define customized Music on Hold for both internal and external callers. See below for the steps to set it up. In the Customer Manager for the account, click on "Company", then "System Tone & Timer"...
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Created On: 08/25/2023
in iPECS Insights Add a phone and a MAC address to an existing customer See the below for the steps to add a phone to a customer account for service or if the customer is adding a phone, you can use the Unshipped Device Allocate option in the Reseller Portal. ...
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Created On: 07/24/2023
in iPECS Insights
Set Up Phones That Mimic a Squared System or Appearing Lines Using the Shared Lines Feature See the below for the steps to get it set up. No-charge group features must be requested to set up Shared Lines (for the number of Shared Li...
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Created On: 06/27/2023
in iPECS Insights Any iPECS Premium or Premium Plus Desktop User has access to the Click to Dial option. See the below for the steps to get it set up. Open iPECS ONE in Chrome. Click on your photo or initials in the upper right-hand corner of the screen. ...
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Created On: 05/25/2023
Doug DeCeglia is a Vertical dealer and owner of Stellar Communications . We sat down with Doug to talk about his background in the industry, what he thinks about selling cloud communications, and why he loves working with Vertical. Wh...
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