New Articles

  1. iPECS Cloud OMS Reseller Administrator Guide

    Created On: 04/06/2023 in Previous Enhancements iPECS Cloud 5.5 Enhancements iPECS 5.5 Manuals
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  2. iPECS Cloud Feature Guide

    Created On: 04/06/2023 in Previous Enhancements iPECS Cloud 5.5 Enhancements iPECS 5.5 Manuals
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  3. iPECS Cloud Customer User Portal Guide

    Created On: 04/06/2023 in Previous Enhancements iPECS Cloud 5.5 Enhancements iPECS 5.5 Manuals
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  4. iPECS Cloud Customer Manager Administrator Guide

    Created On: 04/06/2023 in Previous Enhancements iPECS Cloud 5.5 Enhancements iPECS 5.5 Manuals
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  5. iPECS One multi-client support being used alongside IP DECT & 3rd party SIP phones.

    Created On: 03/10/2023 in Previous Enhancements iPECS Cloud 5.5 Enhancements
    Feature first available: iPECS Cloud version 5.5. License Required: Premium iPECS One user or Premium Plus iPECS One user Description:  IMPORTANT:   If an existing IP DECT or 3rd party SIP de...

  6. iPECS ONE support of ACD Group Member license

    Created On: 03/10/2023 in Previous Enhancements iPECS Cloud 5.5 Enhancements
    Feature first available: iPECS Cloud version 5.5. Licenses Required: Premium iPECS ONE user or Premium Plus iPECS ONE user ACD Group Supervisor or Group Member license Description:  IMPORTANT:   The user MUST be programme...

  7. Microsoft Azure Active Directory Integration: Customer Manager portal config

    Created On: 10/27/2022 in iPECS Cloud 3rd-Party Integration
    Description: This article details the steps needed to configure an iPECS Cloud customer to sync with an Azure Active Directory and permit access to the Customer Manager or Customer User portals using a Microsoft Logon. Pre-Requisites: ...

  8. Microsoft Azure Active Directory Integration: Azure config

    Created On: 10/27/2022 in iPECS Cloud 3rd-Party Integration
    Description: This article details the steps needed to Register an app, create a secret, & assign permissions in Microsoft's Azure Active Directory to enable login to the iPECS Cloud Customer Manager or Customer User portals using a Micr...

  9. 1000i series LIP phone support over TCP

    Created On: 10/27/2022 in Previous Enhancements iPECS Cloud 5.0 Enhancements
    Feature first available: iPECS Cloud version 5.0. Description:  This feature allows the 1000i series of LIP phones to use TCP as the transport mode for call setup / notification / status.  The initial intent is to addr...

  10. Interview with Sara at Next Degree Communications

    Created On: 10/26/2022
    Sara Sink, owner of Next Degree Communications is a long-time Vertical dealer. We sat down with Sara to talk about her background, her perspective on the industry, and why she loves working with Vertical. What’s your background? My Mo...
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