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Created On: 11/28/2023
in iPECS Insights
Upgrade a User: Going From a Basic User to a Premium User See the below for the steps to upgrade a user. The first step is to get a change order signed and get the user added via the Reseller Portal. Please refer to the iPECS Insight for...
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Created On: 10/27/2023
in iPECS Insights Add a new (Premium) User with a Change Order Simply follow the steps below. First, you must get a change order signed by the customer to remove and add licenses. Look for that document in the dashboard section of the Dealer Portal . If yo...
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Created On: 09/26/2023
in iPECS Insights Any iPECS user can define customized Music on Hold for both internal and external callers. See below for the steps to set it up. In the Customer Manager for the account, click on "Company", then "System Tone & Timer". From there, click ...
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Created On: 08/25/2023
in iPECS Insights Add a phone and a MAC address to an existing customer See the below for the steps to add a phone to a customer account for service or if the customer is adding a phone, you can use the Unshipped Device Allocate option in the Reseller Portal. ...