New Articles

  1. Grandstream HT801 (Park & Page use ONLY)

    The HT801 is used in a special case for the Park & Page application and connects to an analog paging interface.  NOTE :   The HT801 is NOT enabled or supported to be assigned to a user. HT801 Setup Connect the HT801...
  2. Feature Codes - Update/Add New Features Codes

    Update/Add New Feature Codes Periodically and especially after each version enhancement, check to be sure all features are available to each tenant See the below for the steps to get it set up. Update Add Feature Codes.pdf ...
  3. e911, location information, and overriding Caller ID for emergency calls

    Feature first available: iPECS Cloud version 7.0. Description: The iPECS Cloud has always had the ability to send the user's programmed outbound Caller ID when placing calls to emergency numbers, which, system-wide, include bo...
  4. Block Spam Calls

    Block Spam Calls See the below for the steps to get it set up. Block Spam Calls.pdf         ...
  5. Simultaneous Ring Using Mobile Extension on EXTO or Basic Users

    Use Mobile Extension for Simultaneous Ring on EXTO or Basic Users See the below for the steps to get it set up. Use Mobile Extension for Simultaneous Ring on EXTO or Basic Users.pdf       ...
  6. Company Directory Navigation Directly Through Your Phone

    Navigate Company Directory Directly Through Your Phone See the below for the steps to get it set up. Navigate Company Directory Directly Through Your Phone.pdf     ...
  7. iPECS ONE Set up as an App on Your Desktop

    Set up a separate browser window for iPECS ONE See the below for the steps to get it set up. Set up iPECS ONE as an App on your Desktop V2.pdf ...
  8. Set Shared Line for One Button Access

    Set Shared Line for One Button Access See the below for the steps to get it set up. Make the following setting change to your Shared Line voice mailbox and your users can access the mailbox by simply pressing the key programmed with that...
  9. Night Mode Settings - Programming and Usage Steps

    Night Mode Settings - Programming and Usage Steps The system has the ability to switch between Day and Night mode automatically based on the Company Time Schedule.  This would apply to a customer who is not using an Auto Attendant to answer ...
  10. Bulk Change for Users

    Bulk Change for Users When you have changes that you want to make to multiple users, you can use the Bulk Change option to do that. Follow the screen shot below to access Users and select the Bulk Change option. Enter the range of exte...