New Articles

  1. Block Spam Calls

    Block Spam Calls See the below for the steps to get it set up. Block Spam Calls.pdf         ...
  2. Simultaneous Ring Using Mobile Extension on EXTO or Basic Users

    Use Mobile Extension for Simultaneous Ring on EXTO or Basic Users See the below for the steps to get it set up. Use Mobile Extension for Simultaneous Ring on EXTO or Basic Users.pdf       ...
  3. Company Directory Navigation Directly Through Your Phone

    Navigate Company Directory Directly Through Your Phone See the below for the steps to get it set up. Navigate Company Directory Directly Through Your Phone.pdf     ...
  4. iPECS ONE Set up as an App on Your Desktop

    Set up a separate browser window for iPECS ONE See the below for the steps to get it set up. Set up iPECS ONE as an App on your Desktop V2.pdf ...
  5. Set Shared Line for One Button Access

    Set Shared Line for One Button Access See the below for the steps to get it set up. Make the following setting change to your Shared Line voice mailbox and your users can access the mailbox by simply pressing the key programmed with that...
  6. Night Mode Settings - Programming and Usage Steps

    Night Mode Settings - Programming and Usage Steps The system has the ability to switch between Day and Night mode automatically based on the Company Time Schedule.  This would apply to a customer who is not using an Auto Attendant to answer ...
  7. Bulk Change for Users

    Bulk Change for Users When you have changes that you want to make to multiple users, you can use the Bulk Change option to do that. Follow the screen shot below to access Users and select the Bulk Change option. Enter the range of exte...
  8. Call Waiting Allowed Per User

    By default, each new station is set to busy when the station is on the phone and will forward to the busy destination but there's another way to handle that second call. See the below for the steps to get it set up call waiting per user 1....
  9. Dial by Name - Add to Auto Attendant

    Any auto attendant can have Dial by Name added to it, the users allowed to be found via dial by name are controlled by who is added to the dial by name option in the AA programming. Open Call Manager, then Auto Attendant, then Service Number (ass...
  10. iPECS ONE - improved mobile contacts

    Feature first available: iPECS Cloud version 6.1. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  Version 6.1 has separated the mobile device's contact list to a...