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Feature first available:
iPECS Cloud version 5.0.
Description:
This feature allows the 1000i series of LIP phones to use TCP as the transport mode for call setup / notification / status. The initial intent is to addr...
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Created on: 10/26/2022
Vertical is excited to announce that we will soon be rolling out the newest version of iPECS Cloud, iPECS Cloud 5.0. There are numerous important features included in this release, including: The ability for customers to log in to the manager or u...
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Created on: 10/26/2022
Sara Sink, owner of Next Degree Communications is a long-time Vertical dealer. We sat down with Sara to talk about her background, her perspective on the industry, and why she loves working with Vertical. What’s your background? My Mo...
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Feature first available:
iPECS Cloud version 5.0.
License Required:
No additional iPECS licenses are required for this feature.
Description:
While primarily focused on manager/assistant configuration where ...
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Feature first available:
iPECS Cloud version 5.0.
Description:
In the Reseller portal Under Customers -> Customer Info, the SIP extension media IP addresses and port ranges will be added to other provisioning informatio...
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Feature first available:
iPECS Cloud version 5.0.
License Required:
ACD Agents, Supervisors, and Groups each require licenses.
Description:
Once first logged into their primary group, Agents / Supervisors can now...
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Feature first available:
iPECS Cloud version 5.0.
Description:
This is a back end change being added to the SBC mainly for security purposes.
The default that will be present upon upgrade is to limit extensions from p...
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Feature first available:
iPECS Cloud version 5.0.
License Required:
No iPECS licensing is required to use this feature.
Description:
This feature, when configured, allows a Customer Manager or Customer User to lo...
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Created on: 09/27/2022
in iPECS Phone Operation Installing the Vertical iPECS ONE mobile app and overview of important features. ...
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Created on: 09/27/2022
in iPECS Phone Operation Accessing Vertical iPECS ONE for desktop and an overview of its important features. ...