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Created On: 04/26/2024
in iPECS Insights
Use a Shared Line Schedule to change the outgoing messages in voicemail based on the time of day. See the below for the steps to get it set up. As of version 6.0 Share Lines now can be on a schedule which means that the outgoing message to...
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Created On: 03/29/2024
in iPECS Insights
Determine Which Mailbox Type to Use Based on Customer Needs There are two types of mailboxes available in iPECS Cloud, they are different and have distinct purposes. The definition in the portal and purpose for each type are as follows:...
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Created On: 02/27/2024
in iPECS Insights Setting Up a Conference Room For accounts who want to set up a conference room, this is the process for setting that up. A conference room allows both internal and external parties to join into the bridge. Internal callers can dial the ...
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Created On: 01/30/2024
in iPECS Insights Setting Up a Paging Group For accounts who want to page over the phones, this is the process for setting that up. First off make sure that you have the hunt group licenses on the customer account. To request no charge features, such ...
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Feature first available: iPECS Cloud version 6.0. License Required: No iPECS licensing is required to use this feature. Description: The Customer Manager can upload phone background images to multiple 1000i series LIP/SIP phones ...
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Feature first available: iPECS Cloud version 6.0. License Required: iPECS Shared licensing is required to use this feature. Description: Register Hot Desk Users as Virtual Users in User Setup, which allows them to be registered as S...
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Feature first available: iPECS Cloud version 6.0. License Required: iPECS Call Recording licensing is required to use this feature. Description: This feature shows a history of which user played / downloaded which call record file ...
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Feature first available: iPECS Cloud version 6.0. License Required: iPECS Call Recording licensing is required to use this feature. Description: Call Recording Tone can be set for each customer. The call recording tone may be remo...
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Feature first available: iPECS Cloud version 6.0. License Required: No iPECS licensing is required to use this feature. Description: Overview If caller ID is registered in Group Speed Dial in Company Directory, the caller's name w...
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Feature first available: iPECS Cloud version 6.0. License Required: Shared line licenses Description: Allows a schedule to a Shared Line, similarly as you can to an Auto Attendant. you can open and close the shared line and upload a g...