New Articles

  1. Auto Dial configuration for LIP phones

    Feature first available:  iPECS Cloud version 8.0. License Required: No license required Description:  Auto Dial - Hot / Warm Line When an extension user goes off-hook, if Auto Dialing Digit is set, it is automatically diale...
  2. Password Lockout for Unsuccessful iPECS ONE Log In Attempts

    Feature first available:  iPECS Cloud version 8.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  Password Lockout Password is locked out after multip...
  3. Status View - Service Summary, Device Status

    Status View - Service Summary, Device Status etc.pdf Status View - Service Summary, Device Status See the below for the steps.                       ...
  4. Call Log Review

    Call Log Review See the below for the steps. Call Log Review.pdf                     ...
  5. Flexible Button Profile Set Up

    Flexible Button Profile Set Up See the below for the steps. Flexible Button Profile Set Up.pdf                   ...
  6. Auto Attendant Basic Set Up

    Auto Attendant Basic Set Up See the below for the steps. Auto Attendant Basic Set Up.pdf                 ...
  7. E911 Settings and Guidelines

    E911 Settings and Guidelines Important information that every dealer and customer should understand regarding e911 settings and guidelines All DID’s assigned to iPECS Cloud accounts must have an address assigned to it to provide the prope...
  8. Auto Park and Page Answer Wait Timer

    Feature first available: iPECS Cloud version 7.0. Description:  This timer determines how long a caller can be automatically parked before being sent to the 'Redirect Number in Case of Paging Retry Failure or Parking Timeout' as defin...
  9. Auto Park Index Range

    Feature first available: iPECS Cloud version 7.0. Description:  This defines a range of Park Zones available to which a caller can be parked when calling a Hunt Group configured for the Auto Park & Page feature. Programming: ...
  10. Hunt Group - Park & Page

    Feature first available: iPECS Cloud version 7.0. License Required: Hunt Groups are licensed SIP Device This is found under Customer Manager -> Call Manager -> SIP Device; this is NOT a user. For this particular a...