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Feature first available:
iPECS Cloud version 8.0.
License Required:
No license required
Description: Auto Dial - Hot / Warm Line
When an extension user goes off-hook, if Auto Dialing Digit is set, it is automatically diale...
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Feature first available:
iPECS Cloud version 8.0.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description: Password Lockout
Password is locked out after multip...
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Created On: 11/20/2025
in iPECS Insights
Status View - Service Summary, Device Status etc.pdf
Status View - Service Summary, Device Status
See the below for the steps.
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Created On: 10/24/2025
in iPECS Insights
Call Log Review
See the below for the steps.
Call Log Review.pdf
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Created On: 08/26/2025
in iPECS Insights
Flexible Button Profile Set Up
See the below for the steps.
Flexible Button Profile Set Up.pdf
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Created On: 07/24/2025
in iPECS Insights
Auto Attendant Basic Set Up
See the below for the steps.
Auto Attendant Basic Set Up.pdf
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Created On: 06/23/2025
in iPECS Insights
E911 Settings and Guidelines Important information that every dealer and customer should understand regarding e911 settings and guidelines All DID’s assigned to iPECS Cloud accounts must have an address assigned to it to provide the prope...
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Feature first available:
iPECS Cloud version 7.0.
Description:
This timer determines how long a caller can be automatically parked before being sent to the 'Redirect Number in Case of Paging Retry Failure or Parking Timeout' as defin...
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Feature first available:
iPECS Cloud version 7.0.
Description:
This defines a range of Park Zones available to which a caller can be parked when calling a Hunt Group configured for the Auto Park & Page feature.
Programming:
...
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Feature first available:
iPECS Cloud version 7.0.
License Required:
Hunt Groups are licensed
SIP Device
This is found under Customer Manager -> Call Manager -> SIP Device; this is NOT a user.
For this particular a...