Popular Articles

  1. Digit Conversion

    Feature first available: iPECS Cloud version 4.0. Description:  While available in the Customer Manager interface, this feature is typically set automatically upon Customer creation and in some rare instances may be programmed b...
  2. SBC SIP Extension Media Information

    Feature first available: iPECS Cloud version 5.0. Description:  In the Reseller portal Under Customers -> Customer Info, the SIP extension media IP addresses and port ranges will be added to other provisioning information alread...
  3. 1000i series LIP phone support over TCP

    Feature first available: iPECS Cloud version 5.0. Description:  This feature allows the 1000i series of LIP phones to use TCP as the transport mode for call setup / notification / status.  The initial intent is to address some r...
  4. ONE Outlook Add-In

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  The new iPECS ONE Outlook add-in application for Windows and Mac allows users to sc...
  5. WebHID support added for Chrome and Edge

    Feature first available: iPECS Cloud version 6.1. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  WebHID (Web Human Interface Devices) Allows Web applic...
  6. Flexible Button Profile

    Feature first available: iPECS Cloud version 4.0. Description: Allows creation / customization of telephone templates that can be applied to user's phone. Programmability: The Profiles themselves can be created under the Cus...
  7. MS Azure AD Sign-in

    Feature first available: iPECS Cloud version 5.0. License Required: No iPECS licensing is required to use this feature. Description:  This feature, when configured, allows a Customer Manager or Customer User to login u...
  8. SBC - backend enhancements

    Feature first available: iPECS Cloud version 5.0. Description:  This is a back end change being added to the SBC mainly for security purposes. The default that will be present upon upgrade is to limit extensions from placin...
  9. Edge Browser Support

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  iPECS ONE P4 now has full support for the Microsoft Edge browser. Program...
  10. User Guide/Help Menu

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  The new user guide and help menu can be accessed within the ONE client, under setti...