Popular Articles

  1. iPECS Cloud Feature Guide

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  2. Cloud Customer Manager Administrator Guide

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  3. Call Forwarding Info Display

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Premium or Premium Plus users required Description:  in iPECS ONE, you can now display the information of the original caller of the forwarded call.  ...
  4. CRM Enhancement to search Caller ID

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud CRM licensing is required to use this feature. Description:  There is now an option for a CRM Pop-Up to search CID. This option is available on ...
  5. iPECS Cloud Feature Guide

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  6. UI Enhancements

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  iPECS Cloud 6.0 comes with several UI enhancements: Video Conference Moderator ...
  7. Sennheiser USB Headset Integration

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Premium or Premium Plus users required Description:  Sennheiser USB headsets (SC130 USB, SC260 USB, SDW 5064 DECT, and DW PRo 1 USB ML) are now compatible with iPECS ONE....
  8. Executive/Secretary Feature

    Feature first available: iPECS Cloud version 5.0. License Required: No additional iPECS licenses are required for this feature. Description:  While primarily focused on manager/assistant configuration where calls...
  9. Send iPECS ONE log in credentials to multiple users

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS ONE user licensing is required to use this feature. Description:  Send the iPECS ONE users an email with their log in credentials to as many users as desired at...
  10. Hot Desk User Supports Shared Lines

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Shared licensing is required to use this feature. Description:  Register Hot Desk Users as Virtual Users in User Setup, which allows them to be registered as S...