Popular Articles

  1. Upload Background Image to Multiple Phones

    Feature first available: iPECS Cloud version 6.0. License Required: No iPECS licensing is required to use this feature. Description:  The Customer Manager can upload phone background images to multiple 1000i series LIP/SIP phones ...
  2. iPECS ONE - improved mobile contacts

    Feature first available: iPECS Cloud version 6.1. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  Version 6.1 has separated the mobile device's contact list to a...
  3. Display Saved Outside Party Name When Reviewing Voicemail via User Portal

    Feature first available: iPECS Cloud version 6.0. License Required: No iPECS licensing is required to use this feature. Description:  Overview If caller ID is registered in Group Speed Dial in Company Directory, the caller's name w...
  4. iPECS Cloud OMS Reseller Administrator Guide

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  5. Determine Which Mailbox Type to Use Based on Customer Needs

    Determine Which Mailbox Type to Use Based on Customer Needs There are two types of mailboxes available in iPECS Cloud, they are different and have distinct purposes. The definition  in the portal and purpose for each type are as follows:...
  6. New ONE Logo

    Feature first available: iPECS Cloud version 6.0. License Required: No iPECS licensing is required to use this feature. Description:  iPECS Cloud 6.0 comes with a new visual identity, including an updated logo. ...
  7. Recording Button Disable Option

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Premium or Premium Plus users required Description:  There is now an option in iPECS ONE desktop client to disable the record button when recording functionality is not s...
  8. Add a New iPECS User with a Change Order

    Add a new (Premium) User with a Change Order Simply follow the steps below. First, you must get a change order signed by the customer to remove and add licenses.  Look for that document in the dashboard section of the Dealer Portal .  If yo...
  9. Setting Up A Conference Room

    Setting Up a Conference Room For accounts who want to set up a conference room, this is the process for setting that up. A conference room allows both internal and external parties to join into the bridge.  Internal callers can dial the ...
  10. Interview with Doug at Stellar Communications

    Doug DeCeglia is a Vertical dealer and owner of  Stellar Communications . We sat down with Doug to talk about his background in the industry, what he thinks about selling cloud communications, and why he loves working with Vertical. What’s ...