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Last Updated: 01/17/2024
in iPECS Cloud 6.0 Enhancements Feature first available: iPECS Cloud version 6.0. License Required: iPECS Shared licensing is required to use this feature. Description: Register Hot Desk Users as Virtual Users in User Setup, which allows them to be registered as S...
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Last Updated: 01/17/2024
in iPECS Cloud 6.0 Enhancements Feature first available: iPECS Cloud version 6.0. License Required: No iPECS licensing is required to use this feature. Description: Overview If caller ID is registered in Group Speed Dial in Company Directory, the caller's name w...
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Last Updated: 01/17/2024
in iPECS Cloud 6.0 Enhancements Feature first available: iPECS Cloud version 6.0. License Required: No iPECS licensing is required to use this feature. Description: The Customer Manager can upload phone background images to multiple 1000i series LIP/SIP phones ...
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Last Updated: 03/29/2024
in iPECS Insights
Determine Which Mailbox Type to Use Based on Customer Needs There are two types of mailboxes available in iPECS Cloud, they are different and have distinct purposes. The definition in the portal and purpose for each type are as follows:...
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Last Updated: 05/16/2024
in iPECS ONE Mobile app Feature first available:
iPECS Cloud version 6.1.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description:
Version 6.1 has separated the mobile device's contact list to a...
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Last Updated: 02/28/2024
in iPECS Insights Setting Up a Conference Room For accounts who want to set up a conference room, this is the process for setting that up. A conference room allows both internal and external parties to join into the bridge. Internal callers can dial the ...
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Last Updated: 10/30/2023
in iPECS Insights Add a new (Premium) User with a Change Order Simply follow the steps below. First, you must get a change order signed by the customer to remove and add licenses. Look for that document in the dashboard section of the Dealer Portal . If yo...
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Last Updated: 05/25/2023
Doug DeCeglia is a Vertical dealer and owner of Stellar Communications . We sat down with Doug to talk about his background in the industry, what he thinks about selling cloud communications, and why he loves working with Vertical. What’s ...
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Last Updated: 01/18/2024
in iPECS Cloud 6.0 Enhancements Feature first available: iPECS Cloud version 6.0. License Required: iPECS Premium or Premium Plus users required Description: There is now an option in iPECS ONE desktop client to disable the record button when recording functionality is not s...
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Last Updated: 01/18/2024
in iPECS Cloud 6.0 Enhancements Feature first available: iPECS Cloud version 6.0. License Required: No iPECS licensing is required to use this feature. Description: iPECS Cloud 6.0 comes with a new visual identity, including an updated logo. ...