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Last Updated: 01/18/2024
in iPECS Cloud 6.0 Enhancements Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description: iPECS ONE has a new mobile client GUI for phone and tablet. The v4 Mobile Client UI...
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Last Updated: 01/02/2024
in iPECS Cloud 6.0 Enhancements Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description: iPECS ONE P4 now supports 9 different ring tones. Programming: ...
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Last Updated: 03/24/2024
in iPECS Insights
Upgrade a User: Going From a Basic User to a Premium User See the below for the steps to upgrade a user. The first step is to get a change order signed and get the user added via the Reseller Portal. Please refer to the iPECS Insight for...
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Last Updated: 01/17/2024
in iPECS Cloud 6.0 Enhancements Feature first available: iPECS Cloud version 6.0. License Required: Shared line licenses Description: Allows a schedule to a Shared Line, similarly as you can to an Auto Attendant. you can open and close the shared line and upload a g...
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Last Updated: 12/29/2023
in iPECS Cloud 6.0 Enhancements Feature first available: iPECS Cloud version 6.0. License Required: No iPECS licensing is required to use this feature. Description: Programming: ...
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Last Updated: 01/17/2024
in iPECS Cloud 6.0 Enhancements Feature first available: iPECS Cloud version 6.0. License Required: iPECS Call Recording licensing is required to use this feature. Description: This feature shows a history of which user played / downloaded which call record file ...
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Last Updated: 01/30/2024
in iPECS Insights Requesting No-Charge Additional Features There are many no-charge features that you may need to add to your customers’ accounts and that is done within your Reseller Portal. Examples of those features include hunt groups, paging groups, pic...
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Last Updated: 01/18/2024
in iPECS Cloud 6.0 Enhancements Feature first available: iPECS Cloud version 6.0. License Required: iPECS Call Recording licensing is required to use this feature. Description: Call Recording Tone can be set for each customer. The call recording tone may be remo...
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Last Updated: 01/30/2024
in iPECS Insights Setting Up a Paging Group For accounts who want to page over the phones, this is the process for setting that up. First off make sure that you have the hunt group licenses on the customer account. To request no charge features, such ...