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Created On: 10/26/2022
Sara Sink, owner of Next Degree Communications is a long-time Vertical dealer. We sat down with Sara to talk about her background, her perspective on the industry, and why she loves working with Vertical. What’s your background? My Mom was ...
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Feature first available:
iPECS Cloud version 5.0.
License Required:
No additional iPECS licenses are required for this feature.
Description:
While primarily focused on manager/assistant configuration where calls...
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Feature first available:
iPECS Cloud version 5.0.
Description:
In the Reseller portal Under Customers -> Customer Info, the SIP extension media IP addresses and port ranges will be added to other provisioning information alread...
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Feature first available:
iPECS Cloud version 5.0.
License Required:
ACD Agents, Supervisors, and Groups each require licenses.
Description:
Once first logged into their primary group, Agents / Supervisors can now also...
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Feature first available:
iPECS Cloud version 5.0.
Description:
This is a back end change being added to the SBC mainly for security purposes.
The default that will be present upon upgrade is to limit extensions from placin...
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Feature first available:
iPECS Cloud version 5.0.
License Required:
No iPECS licensing is required to use this feature.
Description:
This feature, when configured, allows a Customer Manager or Customer User to login u...
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Created On: 09/27/2022
in iPECS ONE Mobile app Installing the Vertical iPECS ONE mobile app and overview of important features. ...
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Created On: 09/27/2022
in iPECS ONE Web browser Accessing Vertical iPECS ONE for desktop and an overview of its important features. ...
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Created On: 09/09/2022
Basic and advanced features and functions for the Vertical 1050i IP phone and other 1000i series phones. ...
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Feature first available:
iPECS Cloud version 4.0.
Description:
While available in the Customer Manager interface, this feature is typically set automatically upon Customer creation and in some rare instances may be programmed b...