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Last Updated: 08/26/2025
in iPECS Insights
Flexible Button Profile Set Up
See the below for the steps.
Flexible Button Profile Set Up.pdf
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Last Updated: 07/24/2025
in iPECS Insights
Auto Attendant Basic Set Up
See the below for the steps.
Auto Attendant Basic Set Up.pdf
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Last Updated: 07/18/2025
in iPECS Insights
Update/Add New Feature Codes Periodically and especially after each version enhancement, check to be sure all features are available to each tenant
See the below for the steps to get it set up.
Update Add Feature Codes.pdf ...
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Last Updated: 07/18/2025
in iPECS Insights
Use Mobile Extension for Simultaneous Ring on EXTO or Basic Users
See the below for the steps to get it set up.
Use Mobile Extension for Simultaneous Ring on EXTO or Basic Users.pdf
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Last Updated: 07/18/2025
in iPECS Insights
Navigate Company Directory Directly Through Your Phone
See the below for the steps to get it set up.
Navigate Company Directory Directly Through Your Phone.pdf
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Last Updated: 07/18/2025
in iPECS Insights
Set up a separate browser window for iPECS ONE
See the below for the steps to get it set up.
Set up iPECS ONE as an App on your Desktop V2.pdf
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Last Updated: 07/18/2025
in iPECS Insights
By default, each new station is set to busy when the station is on the phone and will forward to the busy destination but there's another way to handle that second call. See the below for the steps to get it set up call waiting per user 1....
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Last Updated: 07/18/2025
in iPECS Insights
Use a Shared Line Schedule to change the outgoing messages in voicemail based on the time of day. See the below for the steps to get it set up. As of version 6.0 Share Lines now can be on a schedule which means that the outgoing message to...
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Last Updated: 07/18/2025
in iPECS Insights
Determine Which Mailbox Type to Use Based on Customer Needs There are two types of mailboxes available in iPECS Cloud, they are different and have distinct purposes. The definition in the portal and purpose for each type are as follows:...
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Last Updated: 07/18/2025
in iPECS Insights
Setting Up a Conference Room For accounts who want to set up a conference room, this is the process for setting that up. A conference room allows both internal and external parties to join into the bridge. Internal callers can dial th...