Updated Articles

  1. Polycom Soundstation IP 5000 IP Conference Phone

    The Polycom Soundstation IP 5000 is a small desktop conference phone.  It uses 100Mb Ethernet connectivity, which is not a limiting factor here as it only supports Voice and has no Video or PC pass-through functionality.  It is powe...
  2. Polycom VVX 410 Business Media Phone

    The Polycom VVX 410 is a color display desktop phone with gigabit Ethernet connectivity that allows PC pass-through functionality.  It can be powered by PoE (802.3af) or AC Adapter. VVX 410 Setup Connect the Polycom to your net...
  3. iPECS ONE: Coming Soon

    Coming Soon to Vertical iPECS ONE is a solution designed to optimize all of your business communication needs. Creating a digital workplace has never been simpler than through one application that does it all. Work together seamlessly with y...
  4. Grandstream HT802 Configuration

    The HT802 connects 2 analog phones to a VoIP service provider.   HT802 Setup Connect the HT802 to your network according to the instructions included with the device. When the IP address is discovered, enter it ...
  5. Digit Conversion

    Feature first available: iPECS Cloud version 4.0. Description:  While available in the Customer Manager interface, this feature is typically set automatically upon Customer creation and in some rare instances may be program...
  6. IP sets: 1080i / 1048iDSS / 1048iLSS

    Support first available: iPECS Cloud version 4.0. Description: New first party endpoints for use with the iPECS Cloud. 1080i: Premium IP phone based on Android 10. 7" 1024x600 multi-touch display. Bluetooth ...
  7. Time Schedule per DDI number

    Feature first available: iPECS Cloud version 4.0. Description: A customized time schedule can now be applied on each individual DDI number. Programmability: This setting can be changed in the Customer Manager (CM) web portal...
  8. Shared Line Option: Ring Delay

    Feature first available: iPECS Cloud version 4.0. Description: Ring delay option can be set for each user assigned to a Shared Line.  This creates tiers / escalating groups of users to handle incoming calls on the Shared Line. ...
  9. Flexible Button Profile

    Feature first available: iPECS Cloud version 4.0. Description: Allows creation / customization of telephone templates that can be applied to user's phone. Programmability: The Profiles themselves can be created under the...
  10. Breakout from Personal Voicemail

    Feature first available: iPECS Cloud version 4.0. Description:  This feature allows a caller to press a programmed digit to exit a user's voice mailbox greeting and forward to programmed destination, e.g. an attendant. ...