Last Updated: 12/31/2020 in iPECS Cloud Manager Portal
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Extension G/W Management
Trunk G/W Management
To make changes to Extension Gateways, click to select the desired Gateway device, then click Modify, and when you are done click Save.
Required settings are marked with an asterisk; not all displayed settings can be changed here.
Login to the web page for the gateway; by default, it uses a static IP address, in the 10.10.10.0 /24 network.
NOTE: Seemingly this IP assignment by default varies by device. Your best bet is to run Wireshark on your PC (a...
Last Updated: 12/30/2020 in iPECS Supporting Content
Local Media Processing
What is it?
Local Media Processing attempts to keep your 'Media' (RTP or audio in this case) local to your devices.
As a simple example, you have two LIP phones in an office & they make a call ...
Last Updated: 10/06/2020 in Vertical Customer Portal
To download the pdf copy of these directions, click here .
Navigating the Vertical Customer Portal
Vertical's new customer portal is here! The customer portal was designed with you in mind. From within the customer portal yo...
Time schedules define the operating hours of a customer and can be defined for their entire company or at a site level.
You can make one schedule the default schedule. By default this is assigned to the entire company (all sites); but can be ov...
1. Can/how do you drag and drop calls using the IPECS UCE desktop client?
There is no drag/drop functionality at this time. You can transfer the call; when the call is being handled by the UCE soft phone.
The SPA 112 connects 2 analog phones or fax machines to a VoIP service provider.
SPA 112 Setup
Connect the SPA 112 to your network according to the instructions included with the device. When the IP addres...
The iPECS UCE Client is the mobile iPECS app included for all Premium users. It is available for Android or IOS devices. Your iPECS administrator will provide you with the credentials you need to log in.
On your smartphone, go to...
The iPECS UCE Client for PC is the desktop iPECS app included for all Premium users. It is available for Windows PCs. Your iPECS administrator will provide you with the credentials you need to log in. If you have not installed the so...