Updated Articles

  1. IP sets: 1080i / 1048iDSS / 1048iLSS

    Support first available: iPECS Cloud version 4.0. Description: New first party endpoints for use with the iPECS Cloud. 1080i: Premium IP phone based on Android 10. 7" 1024x600 multi-touch display. Bluetooth ...
  2. Time Schedule per DDI number

    Feature first available: iPECS Cloud version 4.0. Description: A customized time schedule can now be applied on each individual DDI number. Programmability: This setting can be changed in the Customer Manager (CM) web portal...
  3. Shared Line Option: Ring Delay

    Feature first available: iPECS Cloud version 4.0. Description: Ring delay option can be set for each user assigned to a Shared Line.  This creates tiers / escalating groups of users to handle incoming calls on the Shared Line. ...
  4. Flexible Button Profile

    Feature first available: iPECS Cloud version 4.0. Description: Allows creation / customization of telephone templates that can be applied to user's phone. Programmability: The Profiles themselves can be created under the...
  5. Breakout from Personal Voicemail

    Feature first available: iPECS Cloud version 4.0. Description:  This feature allows a caller to press a programmed digit to exit a user's voice mailbox greeting and forward to programmed destination, e.g. an attendant. ...
  6. Customer Group

    Feature first available: iPECS Cloud version 4.0. Description: Multiple customers can be grouped together as single customer group per reseller. Allows dialing between sites (in a group) using a leading digit.  E.g. independ...
  7. Customized Ring Back Tone

    Feature first available: iPECS Cloud version 4.0. Description: Allows Cloud customers the ability to customize the ringback heard by external callers.
  8. iPECS ONE

    Feature first available: iPECS Cloud version 4.0. Description: Web based mobile/desktop client
  9. Grandstream HT802: Backup & Restore

    The HT802 connects 2 analog phones to a VoIP service provider.   HT802 Backup & Restore Connect the HT802 to your network according to the instructions included with the device. When the IP address is discov...
  10. Grandstream HT802 Configuration

    The HT802 connects 2 analog phones to a VoIP service provider.   HT802 Setup Connect the HT802 to your network according to the instructions included with the device. When the IP address is discovered, enter it ...