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Voicemail settings
Voicemail Password: Used to log in to listen to your voicemail. Between 4 to 12 digits. 0-9, *, #. See Voicemail Password .
E-mail Notification: When a new voice message is received, send Text Only or Attach Voi...
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Feature first available:
iPECS Cloud version 7.0.
License Required:
Any iPECS user package, and either a LIP phone (90xx or 10x0i models) or an iPECS ONE client.
Description:
This feature allows users of LIP phones to selec...
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Issue:
When configuring a Holiday event for an Auto Attendant, you may receive the Alert below, "the start date of the holiday range must be earlier than the end date". No matter how many times you verify that this is actually the case, the e...
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Last Updated: 02/24/2026
in iPECS Insights
CID Selection for Outbound Calls - iPECS ONE
See the below for the steps.
CID Selection for Outbound Calls iPECS ONE.pdf
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Feature first available:
iPECS Cloud version 8.0.
License Required:
Any user package that supports a hard phone.
NOTE: All user packages support this; but some can be configured for single client only and assigned to use ...
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Description:
This article details the steps needed to Register an app, create a secret, & assign permissions in Microsoft's Azure Active Directory to enable login to the iPECS Cloud Customer Manager or Customer User portals using a Microsoft lo...
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Last Updated: 01/23/2026
in iPECS Insights
Different Ring Tones - internal vs external
See the below for the steps.
Different Ring Tones - Internal vs External.pdf
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Last Updated: 12/26/2025
in iPECS Cloud 8.0 Enhancements Feature first available:
iPECS Cloud version 8.0.
License Required:
ACD Group users (agents)
Description: ACD Callback CLI sent on return call can be modified
NOTE: CLI is Calling Line Identity/Identification. For al...
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Feature first available:
iPECS Cloud version 8.0.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description: How to move a call between a desktop and iPECS ONE
Call M...
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Feature first available:
iPECS Cloud version 8.0.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description: Password Lockout
Password is locked out after multip...