Popular Articles

  1. Bulk Change for Users

    Bulk Change for Users When you have changes that you want to make to multiple users, you can use the Bulk Change option to do that. Follow the screen shot below to access Users and select the Bulk Change option. Enter the range of exte...
  2. Breakout from Personal Voicemail

    Feature first available: iPECS Cloud version 4.0. Description:  This feature allows a caller to press a programmed digit to exit a user's voice mailbox greeting and forward to programmed destination, e.g. an attendant. Pro...
  3. Navigate Company Directory Directly Through Your Phone

    Navigate Company Directory Directly Through Your Phone See the below for the steps to get it set up. Navigate Company Directory Directly Through Your Phone.pdf     ...
  4. Use Mobile Extension for Simultaneous Ring on EXTO or Basic Users

    Use Mobile Extension for Simultaneous Ring on EXTO or Basic Users See the below for the steps to get it set up. Use Mobile Extension for Simultaneous Ring on EXTO or Basic Users.pdf       ...
  5. Block Spam Calls

    Block Spam Calls See the below for the steps to get it set up. Block Spam Calls.pdf         ...
  6. Customized Ring Back Tone

    Feature first available: iPECS Cloud version 4.0. Description: Allows Cloud customers the ability to customize the ringback heard by external callers.
  7. Customer Group

    Feature first available: iPECS Cloud version 4.0. Description: Multiple customers can be grouped together as single customer group per reseller. Allows dialing between sites (in a group) using a leading digit.  E.g. independently...
  8. Update/Add New Feature Codes

    Update/Add New Feature Codes See the below for the steps to get it set up. Update Add Feature Codes.pdf               ...