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Feature first available:
iPECS Cloud version 8.0.
License Required:
Any user package that supports a hard phone.
NOTE: All user packages support this; but some can be configured for single client only and assigned to use ...
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Created On: 01/23/2026
in iPECS Insights
Different Ring Tones - internal vs external
See the below for the steps.
Different Ring Tones - Internal vs External.pdf
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Feature first available:
iPECS Cloud version 8.0.
License Required:
No license required
Description: Auto Dial - Hot / Warm Line
When an extension user goes off-hook, if Auto Dialing Digit is set, it is automatically diale...
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Feature first available:
iPECS Cloud version 8.0.
License Required:
ACD Group users (agents)
Description: ACD Callback CLI sent on return call can be modified
NOTE: CLI is Calling Line Identity/Identification. For al...
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Feature first available:
iPECS Cloud version 8.0.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description: How to move a call between a desktop and iPECS ONE
Call M...
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Feature first available:
iPECS Cloud version 8.0.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description: Password Lockout
Password is locked out after multip...
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Created On: 11/20/2025
in iPECS Insights
Status View - Service Summary, Device Status etc.pdf
Status View - Service Summary, Device Status
See the below for the steps.
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Created On: 10/24/2025
in iPECS Insights
Call Log Review
See the below for the steps.
Call Log Review.pdf
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Created On: 08/26/2025
in iPECS Insights
Flexible Button Profile Set Up
See the below for the steps.
Flexible Button Profile Set Up.pdf
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Created On: 07/24/2025
in iPECS Insights
Auto Attendant Basic Set Up
See the below for the steps.
Auto Attendant Basic Set Up.pdf
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