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Created On: 01/23/2026
in iPECS Insights
Different Ring Tones - internal vs external
See the below for the steps.
Different Ring Tones - Internal vs External.pdf
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Feature first available:
iPECS Cloud version 8.0.
License Required:
No license required
Description: Auto Dial - Hot / Warm Line
When an extension user goes off-hook, if Auto Dialing Digit is set, it is automatically diale...
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Feature first available:
iPECS Cloud version 8.0.
License Required:
ACD Group users (agents)
Description: ACD Callback CLI sent on return call can be modified
NOTE: CLI is Calling Line Identity/Identification. For al...
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Feature first available:
iPECS Cloud version 8.0.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description: How to move a call between a desktop and iPECS ONE
Call M...
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Feature first available:
iPECS Cloud version 8.0.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description: Password Lockout
Password is locked out after multip...
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Created On: 11/20/2025
in iPECS Insights
Status View - Service Summary, Device Status etc.pdf
Status View - Service Summary, Device Status
See the below for the steps.
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Created On: 10/24/2025
in iPECS Insights
Call Log Review
See the below for the steps.
Call Log Review.pdf
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Created On: 08/26/2025
in iPECS Insights
Flexible Button Profile Set Up
See the below for the steps.
Flexible Button Profile Set Up.pdf
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Created On: 07/24/2025
in iPECS Insights
Auto Attendant Basic Set Up
See the below for the steps.
Auto Attendant Basic Set Up.pdf
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Created On: 06/23/2025
in iPECS Insights
E911 Settings and Guidelines Important information that every dealer and customer should understand regarding e911 settings and guidelines All DID’s assigned to iPECS Cloud accounts must have an address assigned to it to provide the prope...