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Created On: 07/26/2024
in iPECS Insights
By default, each new station is set to busy when the station is on the phone and will forward to the busy destination but there's another way to handle that second call. See the below for the steps to get it set up call waiting per user 1....
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Created On: 06/19/2024
in iPECS Insights Any auto attendant can have Spell by Name added to it, the users allowed to be found via spell by name are controlled by who is added to the spell by name option in the AA programming. Open Call Manager, then Auto Attendant, then Service Number (as...
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Created On: 05/13/2024
in iPECS ONE Mobile app Feature first available:
iPECS Cloud version 6.1.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description:
Version 6.1 has separated the mobile device's contact list to a...
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Created On: 05/13/2024
in iPECS ONE Web browser Feature first available:
iPECS Cloud version 6.1.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description:
WebHID (Web Human Interface Devices)
Allows Web applic...
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Feature first available:
iPECS Cloud version 6.1.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description:
In previous iPECS Cloud releases, when a Hunt Group call was lo...
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Feature first available:
iPECS Cloud version 6.1.
License Required:
iPECS Cloud Premium or Premium Plus licensing is required to use this feature.
Description:
iPECS ONE Chat applet can now be enabled / disabled on a tenant...
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The Spectralink 8440 is a color display cordless phone with 802.11n Wi-Fi connectivity over both 2.4Ghz and 5Ghz ranges.
Spectralink 8440 Setup
Connect the Spectralink to your network according to the instructions included with the ...
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Created On: 04/26/2024
in iPECS Insights
Use a Shared Line Schedule to change the outgoing messages in voicemail based on the time of day. See the below for the steps to get it set up. As of version 6.0 Share Lines now can be on a schedule which means that the outgoing message to...
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Created On: 03/29/2024
in iPECS Insights
Determine Which Mailbox Type to Use Based on Customer Needs There are two types of mailboxes available in iPECS Cloud, they are different and have distinct purposes. The definition in the portal and purpose for each type are as follows:...
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Created On: 02/27/2024
in iPECS Insights Setting Up a Conference Room For accounts who want to set up a conference room, this is the process for setting that up. A conference room allows both internal and external parties to join into the bridge. Internal callers can dial the ...