Popular Articles

  1. Call Forward

    You can set a single call forwarding location for all calls, or set different locations for specific scenarios: Unconditional Forward: All incoming calls are forwarded immediately. Your handset does not ring first. Busy Forward: Inc...
  2. iPECS Phone Connection

    Description of how to set up and use the physical Edge IP phones with Atlas Cloud.
  3. iPECS New User Setup

    Get started with iPECS Connect your iPECS desktop phone . Review the available iPECS phone features . You'll probably want to start with making and answering calls , listening to your voice messages ., and setting up   ca...
  4. Install iPECS UCE Desktop Client

    The iPECS UCE Desktop Client is included for all Premium users, and is available for Windows PCs. Your iPECS administrator will provide you with the credentials you need to log in. Make sure you have local administrator rights for...
  5. Install iPECS UCE Mobile Client

    The iPECS UCE Client is the mobile iPECS app included for all Premium users. It is available for Android or IOS devices. Your iPECS administrator will provide you with the credentials you need to log in. On your smartphone, go to...
  6. Do Not Disturb

    While in Do Not Disturb (DND) mode, incoming calls do not ring your phone, but instead go to your voicemail or call forwarding location, and the LED on the DND button lights up. DND is turned on automatically whenever any call forwardin g setting i...
  7. iPECS Unified Communications (UCE) Setup

    iPECS UC Desktop Client To install the iPECS UC client on your PC, start here: Install iPECS UC Desktop Client and then  Login to iPECS UC Desktop Client for the first tIme . iPECS UC Mobile Client Premium user...
  8. Your iPECS Phone

    Your iPECS desktop phone  is one of the Vertical Edge IP Series of phones: 9840C Color Executive Desk Phone 9830 Professional Desk Phone 9820  Standard Phone 9802 Basic Phone Each phone has slight differ...
  9. Feature Codes

    Feature codes let you quickly access a variety of features on your phone. If you are on a call, press the TRANS softkey or the Transfer button, and then enter the feature code. If you are not on a call, just enter the feature code. ...
  10. Adjust Volume

    Use the Volume - and Volume + toggle button to adjust volume settings: Handset volume Headset volume Speakerphone volume Ringer volume ...