Updated Articles

  1. iPECS Cloud User Portal

    The iPECS Cloud User Portal lets you use your web browser to perform many functions: Listen to and manage your voice messages ,  change your voice mail password ,  and change and schedule your voicemail  greeting Listen to an...
  2. Phone Configuration (User Portal)

    Phone Configuration displays information about your iPECS desktop phone. You can assign features to buttons on your phone here,  and also restart your phone if necessary. View phone configuration In your browser, go to the  iPECS Clo...
  3. Speed Dial

    The Speed button on your phone only works with station speed dials that you create on your phone. You can create up to 100 station speed dials. as described below, or directly from an entry in your  Call Log  or company  Directory .  Each station sp...
  4. Call Detail History (User Portal)

    Call History lists your incoming and outgoing calls:   Call Detail History provides more information about a specific call or calls. You can focus the list of calls by specifying a date and time period, or searching for specific call durati...
  5. Voicemail Schedule (User Portal)

    You can schedule different voicemail greetings to be played during business hours, after hours, on weekends, and so forth. Add a scheduled greeting In your browser, go to the  iPECS Cloud User Portal  and log in. Expand My Phone & ...
  6. Voicemail Greeting (User Portal)

    You greeting is what callers hear when they reach your voicemail.  You can specify different greetings for business hours, after hours, weekends, and so forth using  voicemail scheduling .  To record a voicemail greeting, you must use your iPE...
  7. Check Voicemail (User Portal)

    View voice messages In your browser, go to the  iPECS Cloud User Portal  and log in. Expand Inbox and click Voicemail Message. The message list does not update automatically as additional messages arrive. If you leave Voicem...
  8. Wake Up (User Portal)

    You can set up to 5 wake up alarm calls to your phone. Create a wake up alarm In your browser, go to the  iPECS Cloud User Portal  and log in. Expand My Phone & Features and click Wake Up. Select one of the entri...
  9. Timed Do Not Disturb (User Portal)

    While in Do Not Disturb (DND) mode, incoming calls do not ring your phone, but go directly to your voicemail or call forwarding location. DND is turned on automatically whenever any  call forwardin g setting is in effect. With Timed DND, you ca...
  10. Group Summary (User Portal)

    Group Summary lists all of the groups that have been set up on your system. View groups In your browser, go to the  iPECS Cloud User Portal  and log in. Expand My Phone & Features and click Group Summary.  Select...