Updated Articles

  1. Group Speed Dial (User Portal)

    Group speed dials can be used by all of the members in a group. Group speed dial summary In your browser, go to the  iPECS Cloud User Portal  and log in. Expand Company and click Company Directory. Click Group ...
  2. Feature Codes (User Portal)

    You can enter a feature code on your phone to quickly access a variety of features. View feature codes In your browser, go to the  iPECS Cloud User Portal  and log in. Expand Company and click Feature Codes. Search...
  3. Do Not Disturb (User Portal)

    While in Do Not Disturb (DND) mode, incoming calls will not ring your phone, but will go to your voicemail or call forwarding location. DND will be turned on automatically whenever any  call forwardin g setting is in effect. You can also use T...
  4. Dial by Name (User Portal)

    You can dial a call directly after selecting a name from your Company Directory , which lists all of the iPECS extensions.
  5. Call History (User Portal)

    Call History lists your incoming and outgoing calls:   Call Summary summarizes all of your calls. You can focus the list by specifying a date and time period, or searching for specific call durations.  Call Detail History ...
  6. Call Forward (User Portal)

    You can forward your calls to another phone number, or to your voicemail. You can set a single call forwarding location for all calls, or set different locations for specific scenarios: Unconditional Forward:  All incoming calls are ...
  7. Assign Phone Feature Buttons (User Portal)

    You can configure any available flex buttons on your iPECS desktop phone for quick access to features that you use often. (Your phone comes with some pre-assigned flex buttons that you cannot change.) Add flex buttons In your browser, ...
  8. System Speed Dial

    Your iPECS administrator may create system speed dials that are available all AiPECS las users.  (Your administrator may also create  group speed dials  that are available to all members of a group, and you can  create  station speed dials  yourself...
  9. Page

    Extensions are grouped into “zones” to receive announcements via paging.  You can send pages to any or all of the internal page zones defined in the system.  Extensions not assigned to any page zone will not receive pages. Page zones 01-9...
  10. Headset

    Connect your headset to the headset port on the bottom of your iPECS phone. In Headset mode, pressing the Speaker button sends audio to the headset instead of the speakerphone.  To make a call, press the main button on your headset, or pres...