Updated Articles

  1. Download Ringtones

    You can download additional ringtones from the iPECS server.  Downloaded ringtones replace whatever ringtones are currently stored in ringtone numbers 5, 6, 7 and 8 . on your phone. See Modify Ringtone for steps to  select a new ringtone f...
  2. Direct Voicemail Transfer

    You can transfer a call directly to another extension's voicemail. The caller will hear the extension's voice mailbox greeting and can record a message after the tone. Transfer to voicemail While on a call, press the TRANS softkey. ...
  3. Transfer

    When you  transfer a call to another iPECS extension, you can announce the call by speaking with the receiving part before completing the transfer, or transfer the call immediately with no announcement. You can also transfer a call directly to anot...
  4. My Information (User Portal)

    My Information contains your iPECS account details and settings. ID: Your unique iPECS User ID, used to log into the iPECS User Portal.  (Display-only) Name: Your first and last name that identifies you throughout iPECS , for example on...
  5. Voicemail Password (User Portal)

    You  use your voicemail password to login to listen to your voicemail using the iPECS  UCE Desktop Client, Smartphone Client, or your iPECS phone. Change the voicemail password In your browser, go to the  iPECS Cloud User Portal  and...
  6. Voicemail Settings (User Portal)

    Voicemail settings Voicemail Password: Used to log in to listen to your voicemail. Maximum 4 characters. See  Voicemail Password . E-mail Notification: When a new voice message is received, send Text Only or Attach Voice File. If Dis...
  7. Launch the iPECS Cloud User Portal

    ​Launch the iPECS User Portal Your iPECS administrator will provide you with your iPECS  user ID and initial password to use to log in to the User Portal.  In your browser go to:  http://ipecscloud.vertical.com Selec...
  8. Directory

    You company directory offers a variety of ways to make a call: Station speed dials that you create yourself. Group speed dials that can be used by all of the members in a group. A dial-by-name directory list of all e iPECS extension...
  9. Call Recording Message (User Portal)

    View call recordings In your browser, go to the  iPECS Cloud User Portal  and log in. Expand Inbox and click Call Recording Message. The call recording list does not update automatically. If you leave Call Recording Message ...
  10. Company Directory (User Portal)

    You company directory offers a variety of ways to make a call: Group speed dials that can be used by all of the members in a group. ( Station speed dials that you create yourself  are not available in the iPECS User Portal---use your phon...