New Articles

  1. Time Schedule (Manager Portal)

    Time schedules define the operating hours of a customer and can be defined for their entire company or at a site level. You can make one schedule the default schedule. By default this is assigned to the entire company (all sites); but can be ov...
  2. Company (Manager Portal)

    The Company section  %%%: Company Details Line Settings Time Schedule Call Barring Site Management LCM Management Extension G/W Management Trunk G/W Management System Tone Voicemail Service Compan...
  3. Voicemail (User Portal)

  4. iPECS Cloud User Portal

  5. Your iPECS Phone Preferences

  6. Your iPECS Cloud Phone

    Your iPECS Cloud desktop phone  is one of the Vertical Edge IP Series of phones: 9840C Color Executive Desk Phone 9830 Professional Desk Phone 9820  Standard Phone 9802 Basic Phone Each phone has slight differences depending on the model. ...
  7. iPECS Cloud Support

    If you need help, contact  iPECS Cloud  Support: E-mail service@vertical.com Call us at 877-VERTICAL (877-837-8422)   ...
  8. iPECS Cloud New User Setup

    Get started with iPECS Cloud Connect your iPECS Cloud desktop phone . Review the available iPECS Cloud phone features . You'll probably want to start with making and answering calls , listening to your voice messages ., and setting up   cal...
  9. End a Call

    Do one of the following: Hang up the handset. If you are using the speakerphone, press the Speaker button again. If you are using a headset, press the main headset button, or press the Headset button on the phone. ...
  10. Hold

    To place a call on hold, press the Hold button. To return to the call, press the Hold button again.