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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation If an extension is busy when you call it, you can request a callback when the extension is available. When you receive a callback, a call is placed to the previously-busy extension. You can only request a single callback at a time.
Request a Ca...
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation A call ringing at an extension can be picked-up by users at other extensions.
Call Backs are not subject to Call Pickup.
Direct Call Pickup
Lift the handset or press the Speaker button.
Enter 511 ( feature code for Direct ...
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation Important! Check applicable laws in your area before recording calls.
Call recordings are saved in your voice mailbox.
Start automatic call recording before dialing
Lift the handset or press the Speaker button.
Enter 533 (...
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation
Do one of the following:
Pick up the handset
Press the Speaker button
Press the main button on your headset, or press the Headset button
Dial the number:
For an external number:
Dial 9+10-digi...
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation To place a call on hold, press the Hold button.
To return to the call, press the Hold button again.
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation Press the REDIAL softkey to automatically place a call to the last number you dialed.
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation Do one of the following:
Hang up the handset.
If you are using the speakerphone, press the Speaker button again.
If you are using a headset, press the main headset button, or press the Headset button on the phone.
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Last Updated: 01/24/2018
in iPECS Cloud Phone Operation While a call is muted, the other party cannot hear you, but you can hear them.
Mute the active call
Press the Mute button. The LED on the Mute button lights up.
Or, press the MUTE softkey.
Unmute a call
Press Mute...