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Created On: 01/24/2018
in iPECS Cloud User Portal Group Summary lists all of the groups that have been set up on your system.
View groups
In your browser, go to the iPECS Cloud User Portal and log in.
Expand My Phone & Features and click Group Summary.
Select...
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Created On: 01/24/2018
in iPECS Cloud User Portal
Call History lists your incoming and outgoing calls:
Call Summary summarizes all of your calls. You can focus the list by specifying a date and time period, or searching for specific call durations.
Call Detail History ...
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Created On: 01/24/2018
in iPECS Cloud User Portal While in Do Not Disturb (DND) mode, incoming calls do not ring your phone, but go directly to your voicemail or call forwarding location. DND is turned on automatically whenever any call forwardin g setting is in effect.
With Timed DND, you ca...
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Created On: 01/24/2018
in iPECS Cloud User Portal Phone Configuration displays information about your iPECS desktop phone. You can assign features to buttons on your phone here, and also restart your phone if necessary.
View phone configuration
In your browser, go to the iPECS Clo...
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Use the Volume - and Volume + toggle button to adjust volume settings:
Handset volume
Headset volume
Speakerphone volume
Ringer volume
...
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You can set a different ring tone for internal (Intercom) and external (Trunk) calls. Follow the instructions for your phone model.
You can also download additional ringtones .
iPECS 9x20 and 9x30 phones:
Select the ringtone for in...
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Created On: 01/24/2018
in iPECS Cloud User Portal View call recordings
In your browser, go to the iPECS Cloud User Portal and log in.
Expand Inbox and click Call Recording Message.
The call recording list does not update automatically. If you leave Call Recording Message ...
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Created On: 01/24/2018
in iPECS Cloud User Portal You can configure any available flex buttons on your iPECS desktop phone for quick access to features that you use often. (Your phone comes with some pre-assigned flex buttons that you cannot change.)
Add flex buttons
In your browser, ...
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Created On: 01/24/2018
in iPECS Cloud User Portal
You can forward your calls to another phone number, or to your voicemail. You can set a single call forwarding location for all calls, or set different locations for specific scenarios:
Unconditional Forward: All incoming calls are ...
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Created On: 01/24/2018
in iPECS Cloud User Portal My Information contains your iPECS account details and settings.
ID: Your unique iPECS User ID, used to log into the iPECS User Portal. (Display-only)
Name: Your first and last name that identifies you throughout iPECS , for example on...