Updated Articles

  1. iPECS Cloud OMS Reseller Administrator Guide

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  2. iPECS Cloud Feature Guide

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  3. iPECS Cloud Customer User Portal Guide

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  4. Cloud Customer Manager Administrator Guide

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  5. iPECS ONE Personal Directory contact limit increased

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Premium or Premium Plus licenses required for iPECS ONE  Description:  The personal directory in iPECS ONE now supports three thousand (3,00...
  6. CRM Enhancement to search Caller ID

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud CRM licensing is required to use this feature. Description:  There is now an option for a CRM Pop-Up to search CID. This option is availabl...
  7. Customer Based Call Recording Tone

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Call Recording licensing is required to use this feature. Description:  Call Recording Tone can be set for each customer.   The call recording tone m...
  8. Mobile App UI/GUI Revision

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Cloud Premium or Premium Plus licensing is required to use this feature. Description:  iPECS ONE has a new mobile client GUI for phone and tablet. The v4 Mobile Clie...
  9. Sennheiser USB Headset Integration

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Premium or Premium Plus users required Description:  Sennheiser USB headsets (SC130 USB, SC260 USB, SDW 5064 DECT, and DW PRo 1 USB ML) are now compatible with iPECS...
  10. Call Forwarding Info Display

    Feature first available: iPECS Cloud version 6.0. License Required: iPECS Premium or Premium Plus users required Description:  in iPECS ONE, you can now display the information of the original caller of the forwarded call.  ...